Demand for Input Management Solutions Continues to Rise; Industry Leaders Describe State of the Market at Capture 2004, Captiva's Input Management Technology Conference.

SAN DIEGO -- Demand for input management and enterprise content management (ECM) solutions will continue to rise in the years ahead, thanks in part to the assertion that more than 60% of paper documents enter businesses and government agencies without being scanned and converted into streamlined digital content until after they're processed -- if at all. This and other important points were made by James Watson, founder and CEO of Doculabs, in his keynote address at Capture 2004, Captiva Software Corp.'s (NASDAQ:CPTV) Input Management Technology Conference, held July 19-20 in San Diego.

"Document processing is likely to become even more complex during the next 3 to 5 years as a result of the diversity in document types, origination points and processing requirements. As more companies move toward front-end document capture, companies need proven, high-volume solutions that can integrate with existing enterprise and ECM systems and have the flexibility to support work processes," said Watson. "We found that front-end capture systems provide an immediate 10-15% reduction in processing costs and that remote capture systems integrated directly into workflows can cut cycle times by 1.5 to 2.5 days. In addition, by capturing documents and distributing images rather than processing paper, an incremental $0.30 per page in upfront capture costs can typically lead to $0.60-1.50 in downstream savings."

John Rome, founder and former chairman of Imaging Acceptance Corp., also presented a keynote address at the conference. He concluded that the time has come for digitized mail processing.

"The mailroom is often the last entity companies examine when integrating new, high-end technology systems into their organizations -- often to their detriment," said Rome. "With the ever-increasing volumes of paper mail entering organizations, it's easy for documents to be misplaced, lost or never delivered. Digitized mail processing has become a necessity for businesses that want to maintain efficient and profitable operations."

The keynote addresses were just part of the information available to attendees of Capture 2004, which has become the premier conference for the input management industry. The event included more than 250 attendees and 25 exhibitors and provided them with an opportunity to exchange ideas and explore the latest advancements powering the document capture and forms processing markets.

An essential forum of the extended Captiva community, the conference provided a venue for speakers and sessions that described pragmatic solutions to help companies capture and manage content to best meet the growing needs of their customers and other constituencies. The 44 breakout sessions covered input management basics, new features and best uses of Captiva's input management solutions, detailed case studies and product training. The event also featured a technology showcase at which best practice ECM, scanning and other vendors demonstrated the latest advances in input management and ECM, as well as a wide range of products and services.

As part of the event, Captiva recognized its customers and channel partners of the year for their excellence and innovation in their use or promotion of Captiva solutions. The 2004 winners were:

--  Financial Services Customer of the Year: National City
        Corp.

    --  Insurance Customer of the Year: USAA

    --  Government Customer of the Year: U.S. Office of Personnel
        Management

    --  BPO Customer of the Year: Imaging Acceptance Corp.

    --  Healthcare Customer of the Year: Alcon Laboratories Inc.

    --  Context Customer of the Year: West Florida Medical Center
        Clinic

    --  InputAccel Channel Partner of the Year: Documentum

    --  FormWare Channel Partner of the Year: Virtual Solutions

    --  Pixel Channel Partner of the Year: Fujitsu

    --  Cooperative Marketing Partner of the Year: Hyland Software

Capture 2004 sponsors included Documentum, Eastman Kodak, Fujitsu, Hyland, Imaging Business Machines, Silas Technologies, Opex, A2iA, CVISION Technologies, Canon, Panasonic, Cranel Imaging, Open Text, Oce, Lizard Tech, Ricoh, Bowe Bell & Howell, IBM, New Wave Technologies, SWT, Doc Management Online, Business Solutions, Today and Document Imaging Report.

Capture 2005 is scheduled to be held July 11-12, 2005 at the Loews Coronado Resort in San Diego.

About Captiva Software

Captiva Software Corp. (NASDAQ:CPTV) is a leading provider of input management solutions. Since 1989, the company's award-winning products have been used to manage business critical information from paper, faxed and electronic forms, documents and transactions into the enterprise in a more accurate, timely and cost-effective manner. These products automate the processing of billions of forms, documents and transactions annually, converting their contents into information that is usable in database, document, content and other information management systems. Captiva's technology serves thousands of users in insurance, financial services, government, business process outsourcing, manufacturing and other markets. For more information, visit www.captivasoftware.com.

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