Dell Services Help Simplify IT for Safety Kleen.Dell to Manage Technical Support, Provide Products for Leader in Environmental Services The various combinations of scientific, technical, and advisory activities (including modification processes, i.e., the influence of manmade and natural factors) required to acquire, produce, and supply information on the past, present, and future states of space, atmospheric, ROUND ROCK, Texas -- Safety Kleen is simplifying its IT operations with the assistance of Dell's Help Desk services. Dell (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :DELL) will manage end-user technical support, helping to enable Safety Kleen's IT team to focus on supporting its growing business. Safety Kleen is the leading provider of cleaning, environmental and re-refining solutions and the world's largest re-refiner of used oil. Dell will serve as Safety Kleen's in-house help desk, providing technical assistance to more than 4,500 employees who manage sales and service in the field and customer support and operations across more than 200 locations. "By outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. our help desk services to Dell, our IT team can focus on strategic business and the future of our technology needs," said Magnus Borg, Safety Kleen's chief information officer. "And by partnering with Dell, we'll increase efficiency while raising the service level of our help desk for all Safety Kleen employees. The Dell team worked with Safety Kleen to develop a customized help desk service, including a dedicated team of Dell support staff that will manage and help solve any issues employees have with their desktop or notebook computers A laptop computer that weighs in a range from five to seven pounds. The term originated when laptops were routinely more than 10 pounds, and those that became lighter were placed in a special "notebook" category. In practice, notebook computer and laptop computer are synonymous. . This is the latest agreement in a growing relationship between Dell and Safety Kleen. The company also uses Dell Latitude Dell's Latitude laptop brand is specifically targeted at the business market which means that standardized parts are used throughout the line and are available for several years for support purposes, as opposed to the Dell Inspiron which is aimed at the consumer market and whose [TM] D620 notebook computers, Dell OptiPlex Dell, Inc. targets its OptiPlex™ line of desktop computers for sale into the corporate, government and education markets. These systems typically contain Intel CPUs, beginning with the Pentium and currently with the Core 2 although Dell sells some models with AMD CPUs as well. [TM] GX620 desktop computers, Dell PowerEdge This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. [TM] servers and Dell/EMC storage to manage its business of cleaning and environmental services to 440 companies on the Fortune 500 list. Dell also managed the migration of Safety Kleen's e-mail servers See mail server. from an outsourcer to in-house management. Additionally, Dell Services handles Safety Kleen's asset management and asset recovery. "Dell's expertise working with Safety Kleen's growing business and progressive IT strategy make a great combination," said Bill Rodrigues, vice president of Dell's Corporate Business Group. "We are committed to enabling Safety Kleen and all our customers to achieve their business goals by removing cost and complexity from IT." About Dell Dell Inc. (NASDAQ:DELL) listens to customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell is a leading global systems and services company and No. 34 on the Fortune 500. For more information, visit www.dell.com, or to communicate directly with Dell via a variety of online channels, go to www.dell.com/conversations. To get Dell news direct, visit www.dell.com/RSS. |
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