Dell Named No. 1 in Server Customer Satisfaction.ROUND ROCK, Texas -- Dell (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :DELL) today was named number one in customer satisfaction for standards-based servers in the Technology Business Research (TBR TBR Tennessee Board of Regents TBR Technology Business Research TBR To Be Read TBR Travel Business Roundtable TBR To Be Resolved TBR To Be Reviewed TBR Technical Basis for Regulation TBR To Be Recorded TBR Total Business Return TBR To Be Revised ) Q2 2007 Corporate IT Buying Behavior & Customer Satisfaction Study: x86-based Servers1. "Dell is focused on delivering the best customer experience, bar none," said Brad Anderson, senior vice president, Dell Product Group. "Our commitment to simplify information technology - from our ninth-generation PowerEdge[TM] servers to our forthcoming blade, virtualization An umbrella term for enhancing a computer's ability to do work. Following are the ways virtualization is used. Hardware Virtualization Partitioning the computer's memory into separate and isolated "virtual machines" simulates multiple machines within one physical computer. , systems management and other solutions - will continue to deliver an outstanding experience for our customers." According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. TBR, Dell's overall weighted score improved 1.1 percent sequentially, while HP and IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) declined by 1.5 and 0.8 percent, respectively. Dell was the only systems provider to show an improvement in TBR's latest study, with customer satisfaction scores increasing in eight of the nine attributes measured, including server management, phone support, delivery time, value and ease of doing business. "Dell has benefited by strengthening its marketing arm, delivery time, overall value and support, and ease of doing business," said Julie Perron Per´ron n. 1. (Arch.) An out-of-door flight of steps, as in a garden, leading to a terrace or to an upper story; - usually applied to mediævel or later structures of some architectural pretensions. , Manager of Primary Research, Technology Business Research, Inc. "This is clearly an indicator of ongoing investments in product design, delivery and customer experience for the past 18 months that accelerated during the past two reporting periods." Dell PowerEdge This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. Servers - Simplify, Optimize optimize - optimisation , Maximize Dell's award-winning PowerEdge servers are designed from the ground up to help customers simplify operations, optimize solutions, and maximize value in the data center. With the latest industry standard technologies and industrial design innovations, Dell PowerEdge servers and PowerEdge Energy Smart servers can deliver the performance customers need while helping to reduce power requirements and datacenter complexity, giving customers an ideal solution for scaling business applications without increasing IT resources. About Dell Dell Inc. (NASDAQ:DELL) listens to customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell is a leading global systems and services company and No. 34 on the Fortune 500. For more information, visit www.dell.com, or to communicate directly with Dell via a variety of online channels, go to www.dell.com/conversations. To get Dell news direct, visit www.dell.com/RSS. Dell and PowerEdge are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others. 1 Source: Technology Business Research "2Q07 x86-Based Server Customer Satisfaction Study," August 15, 2007. The complete report may be accessed at www.dell.com/research. |
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