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Dell Launches Small-Business Award Program; Company Partners With NFIB to Recognize Superior Customer Value and Experience.


Business Editors/High-Tech Writers

NFIB NFIB National Federation of Independent Business
NFIB National Foreign Intelligence Board
 National Small Business Summit

ROUND ROCK, Texas--(BUSINESS WIRE)--Feb. 5, 2004

Dell (Nasdaq:DELL) today opened up competition for a newly created customer experience award program.

The program, established in conjunction with the National Federation of Independent Business The National Federation of Independent Business (NFIB) is a lobbying organization with offices in Washington, D.C. USA, and in all 50 state capitals. NFIB claims a membership base in excess of 600,000.  (NFIB), will honor small businesses that instill in·still
v.
To pour in drop by drop.



instil·lation n.
 the spirit of innovation and apply information technology to improve the customer experience. Selection of the winner will be announced at the NFIB National Small Business Summit in Washington, D.C., June 16-18, 2004.

The winner will receive $20,000 in technology from Dell; a "Day with Dell" program with Dell experts, including Michael Dell Michael Saul Dell (born February 23, 1965, in Houston, Texas) is the founder and CEO of Dell, Inc. Biography
Early life and education
The son of an orthodontist, Dell was born in to an upper-class Jewish family and attended Herod Elementary School in Houston,
, to share best practices in technology; a lifetime membership to NFIB; and other prizes. Nine finalists will receive a Dell Latitude Dell's Latitude laptop brand is specifically targeted at the business market which means that standardized parts are used throughout the line and are available for several years for support purposes, as opposed to the Dell Inspiron which is aimed at the consumer market and whose  notebook computer A laptop computer that weighs in a range from five to seven pounds. The term originated when laptops were routinely more than 10 pounds, and those that became lighter were placed in a special "notebook" category. In practice, notebook computer and laptop computer are synonymous.  and a one-year membership to NFIB.

"Twenty years TWENTY YEARS. The lapse of twenty years raises a presumption of certain facts, and after such a time, the party against whom the presumption has been raised, will be required to prove a negative to establish his rights.
     2.
 ago, as a small business, we introduced the direct sales model, with a singular focus on listening to customers and working hard to get them exactly what they need," said Michael Dell, chairman and chief executive officer. "This approach has been instrumental in our growth. Our partnership with NFIB gives us an opportunity to highlight the successes of small businesses through the award program."

"Small businesses fuel our economy and their success is essential to the productivity of the nation," said NFIB President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  Jack Faris. "NFIB is pleased to join Dell in honoring small businesses that provide exceptional customer service."

To be considered for the award, small businesses must show how they have used information technology to drive a significant change and/or develop a competitive advantage in delivering superior customer value and experience, including customer case studies.

Judges for this year's program include:

-- John Butler, director of Herb Kelleher Center for

Entrepreneurship and the Innovation, Creativity and Capital

(IC2) Institute

-- Michael Dell, chairman and CEO, Dell Inc.

-- John Doggett, director of entrepreneurship programs, McCombs

School of Business, University of Texas at Austin “University of Texas” redirects here. For other system schools, see University of Texas System.
The University of Texas at Austin (often referred to as The University of Texas, UT Austin, UT, or Texas
 

-- Jack Faris, president and CEO, NFIB

-- Bob Litan, vice president for research and policy, Kauffman

Foundation

For a complete description of the criteria and to submit an application, visit www.dell.com/excellenceaward. Submissions will be accepted online until March 31, 2004.

About NFIB

The National Federation of Independent Business (NFIB) is the nation's largest small-business advocacy group. A nonprofit, nonpartisan organization founded in 1943, NFIB represents the consensus views of its 600,000 members in Washington and all 50 state capitals. NFIB's 2004 National Small Business Summit will be held June 16-18 in Washington, D.C. More information is available at www.NFIB.com/summit.

About Dell

Dell Inc. (Nasdaq:DELL) is a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. Company revenue for the past four quarters totaled $39.7 billion. Dell, through its direct business model, designs, manufactures and customizes products and services to customer requirements, and offers an extensive selection of software and peripherals. Information on Dell and its products can be obtained at www.dell.com.

NOTE TO EDITORS: Dell will host a media teleconference to discuss small business technology and economic trends for 2004 today at 10 a.m. (CST CST
abbr.
1. Central Standard Time

2. convulsive shock treatment


CST Central Standard Time

Noun 1.
). The call, which features Michael Dell, chairman and CEO of Dell; Frank Muehleman, sr. VP and GM of Dell's small and medium business division; and Jack Faris, president and CEO of NFIB, can be accessed by dialing 877-253-8088 (domestic) using the passcode "DELL."

Dell is a trademark of Dell Inc.

Dell disclaims any proprietary interest in the marks and names of others.

NOTE: In "Capital (IC2) Institute" above, the "2" is a superscript Any letter, digit or symbol that appears above the line. For example, 10 to the 9th power is written with the 9 in superscript (109). Contrast with subscript. . It was changed for transmission purposes only.
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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Feb 5, 2004
Words:607
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