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Dell Helps Duckwall-ALCO Stores Bring Big-Store Shopping to Small-Town America; Retailer Standardizes on Dell from the Headquarters to the Back Office and Checkout Lanes.


ROUND ROCK, Texas -- Duckwall-ALCO Stores, Inc. is using Dell (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
:DELL) technology to help ensure customer satisfaction at each of its 250 stores in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. .

The Midwest regional retailer is making a significant investment to refresh technology at the corporate headquarters and stores with a range of Dell(TM) products and services, including point-of-sale (POS (1) See point of sale and packet over SONET.

(2) "Parent over shoulder." See digispeak.

POS - point of sale
) systems, servers, storage, workstations, desktops, notebooks and laser printers. The new technology will enable Duckwall-ALCO to tailor marketing efforts around customer preferences in each store and improve in-stock product selection by tracking the products selling from each location.

Through Customer Factory Integration (CFI CFI
abbr.
cost, freight, and insurance
) services, Dell is pre-loading the corporate image on each desktop computer before shipping it to the Duckwall-ALCO stores. To avoid a disruption of business, the Dell services team will remove the old equipment and install the Dell POS systems after business hours BUSINESS HOURS. The time of the day during which business is transacted. In respect to the time of presentment and demand of bills and notes, business hours generally range through the whole day down to the hours of rest in the evening, except when the paper is payable it a bank or by a . A Dell OptiPlex Dell, Inc. targets its OptiPlex™ line of desktop computers for sale into the corporate, government and education markets. These systems typically contain Intel CPUs, beginning with the Pentium and currently with the Core 2 although Dell sells some models with AMD CPUs as well. (TM) desktop computer is being installed in the back office of each store for employee training and office operations such as email and payroll. The phased installation is expected to begin in the company's ALCO stores in March 2006.

"By turning to Dell as an end-to-end solutions (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved.

Compare: turn-key solution.
 provider for hardware, software and services, we will have leading technology, a seamless implementation process and top-notch service and support to help accelerate our company's success and growth," said Tony Corradi, vice president and chief technology officer of Duckwall-ALCO Stores. "Our customers will quickly see an improvement through our in-stock positions, better in-store experience and the introduction of new customer loyalty programs."

Each POS solution includes the Dell 15-inch touch screen monitor, Tomax Retail.net software running on a Dell OptiPlex GX620 Ultra Small Form Factor desktop computer enclosed en·close   also in·close
tr.v. en·closed, en·clos·ing, en·clos·es
1. To surround on all sides; close in.

2. To fence in so as to prevent common use: enclosed the pasture.
 in the Retail Integrator, which is a compact stand designed by Dell for check-out stations, along with a cash drawer A cash drawer is generally a compartment underneath a cash register in which the cash from transactions is kept. The drawer is usually divided into separate compartments for notes and coins for ease of use. , scanner, receipt printer and signature capture for credit and debit card debit card, card that allows the cost of goods or services that are purchased to be deducted directly from the purchaser's checking account. They can also be used at automated teller machines for withdrawing cash from the user's checking account.  payments. More than 1,500 Dell POS systems will be installed in Duckwall-ALCO stores.

In addition to the Dell POS solution, Duckwall-ALCO Stores has invested in DellPowerEdge(TM) 2850 servers and Dell/EMC storage systems.

"By offering high-quality products and services at affordable prices, Dell enables retailers like Duckwall-ALCO Stores to more easily manage IT infrastructures and lower the total cost of ownership to facilitate enormous growth and improve customer service," said Bill Rodrigues, vice president of Corporate Business Group, Dell Americas.

About Duckwall-ALCO Stores

Duckwall-ALCO Stores, Inc. (NASDAQ:DUCK) is a leading regional retailer that specializes in offering a wide variety of products at reasonable prices to the underserved communities of America. Founded in 1901 by A.L. Duckwall as a general merchandising operation in Abilene, Kan., Duckwall-ALCO is known for its convenient locations and for its friendly, personal service. The company has 250 stores in 21 states across the central United States The Central United States is sometimes conceived as between the Eastern United States and Western United States as part of a three-region model, roughly coincident with the Midwestern United States plus the western and central portions of the Southern United States; the term is , operating under two names, ALCO and Duckwall. ALCO discount stores offer a full line of merchandise, while Duckwall variety stores serve smaller communities, offering a smaller selection.

About Dell

Dell Inc. (NASDAQ:DELL) is a trusted and diversified information-technology supplier and partner, and sells a comprehensive portfolio of products and services directly to customers worldwide. Dell, recognized by Fortune magazine as America's most admired company and No. 3 globally, designs, builds and delivers innovative, tailored systems that provide customers with exceptional value. Company revenue for the last four quarters was $52.8 billion. For more information about Dell and its products and services, visit www.dell.com.

Dell is a trademark of Dell Inc.

Dell disclaims any proprietary interest in the marks and names of others.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Oct 31, 2005
Words:592
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