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Dell CEO Kevin Rollins Opens Oklahoma City Customer Contact Center.


Just 14 months after announcing plans to open a customer contact center in Oklahoma, Dell (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
:DELL) will officially open its Oklahoma City Oklahoma City (1990 pop. 444,719), state capital, and seat of Oklahoma co., central Okla., on the North Canadian River; inc. 1890. The state's largest city, it is an important livestock market, a wholesale, distribution, industrial, and financial center, and a farm  facility on September 12, 2005 at 12:30 p.m. Oklahoma Governor Brad Henry Charles Bradford "Brad" Henry (born July 10, 1963) is the Governor of the U.S. state of Oklahoma. A member of the Democratic Party, he was elected governor in 2002. Henry faced Republican US Representative Ernest Istook for re-election on November 7, 2006, and won with 66% of the  and Oklahoma City Mayor Mick Cornett Mick Cornett is the current Mayor of the American city of Oklahoma City, Oklahoma, United States. He also serves on noteable positions including the national President of the Republican Mayors and Local Officials (RMLO), and also serves on the Board of Trustees for the U.S.  will join Dell CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  Kevin Rollins for a grand opening ceremony at Dell's new facility located on a 60-acre site in Oklahoma City along the Oklahoma River.

The location of Dell's new Customer Contact Center is considered a boost to the Oklahoma City's empowerment em·pow·er  
tr.v. em·pow·ered, em·pow·er·ing, em·pow·ers
1. To invest with power, especially legal power or official authority. See Synonyms at authorize.

2.
 zone as the Dell facility anchors the western portion of the riverfront riv·er·front  
n.
The land or property along a river.
 development. In addition, the company announced a further expansion in Oklahoma City earlier this summer and construction has commenced on a second Dell building at the site.

The Dell business segments with Customer Contact Center staff in Oklahoma City now include the small-to-medium business segment, consumer business, as well as the addition of the public sector, corporate accounts and Dell service technicians and managers who provide technical resolutions to server and storage customers. The center currently employs more than 800 people.
Monday, September 12, 2005

When:   11:30 a.m. - 12:00 p.m.
What:   Facility tour for media only


When:   12:30 - 1:30 p.m.
What:   Grand Opening Ceremony
Who:    Kevin Rollins, Dell President and CEO
        Ro Parra, senior vice president, Dell Americas
        Oklahoma Governor Brad Henry
        Oklahoma City Mayor Mick Cornell

Where:  Dell's Oklahoma City Facility, 3501 Southwest 15th Street

Photo opportunities:

    --  Wheeler Elementary School presentation of a thank-you card to
        Dell executives

    --  Dell CEO Kevin Rollins recognizing Governor Henry and Mayor
        Cornett as honorary Dell employees

Media Q&A Opportunity:

    --  Dell CEO Kevin Rollins and Governor Henry will be available
        for Q&A immediately following the ceremony.


About Dell's Customer Contact Centers:

Dell's Customer Contact Centers are an important part of Dell's direct relationship with customers that delivers superior customer value. The Oklahoma City Customer Contact Center is part of a network of about 30 centers Dell operates around the globe, ensuring wherever Dell customers are located and doing business they can access support and service from Dell, 24 hours a day, seven days a week.
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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Sep 8, 2005
Words:359
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