Dell's Customer Service and Systems Prove Right Mix For Noveon; Specialty Chemical Maker Implements Global Technology Infrastructure from Dell.Business Editors/High-Tech Writers ROUND ROCK, Texas--(BUSINESS WIRE)--July 7, 2003 Noveon Inc., a global specialty chemical A Specialty chemical is a chemical produced for a specialized use. They are produced in lower volume than bulk chemicals, of which petrochemicals, made from oil feedstocks, are the most common. However, both are produced in a chemical plant. maker, has selected Dell(tm) (Nasdaq:DELL) systems and services to help simplify and streamline Noveon's technology infrastructure and reduce total cost of ownership (TCO (1) (Total Cost of Ownership) The cost of using a computer. It includes the cost of the hardware, software and upgrades as well as the cost of the inhouse staff and/or consultants that provide training and technical support. See ROI. ). "Dell's relentless focus on customer service made the decision to choose them as our technology partner an easy one," said Todd Nelson Todd Nelson is the chief weather anchor for fox 21 news at 9 out of Duluth, MN. before he became a member of the fox 21 team, he was the morning weather anchor for the Northlands NewsCenter (also out of Duluth. , vice president global information technology, Noveon. "With Dell's industry-standard systems and single point of accountability approach to services, we were assured of a successful, cost-effective cost-effective, n the minimal expenditure of dollars, time, and other elements necessary to achieve the health care result deemed necessary and appropriate. implementation and their responsiveness and commitment to this project have never failed." Following a technology infrastructure roadmap that Dell Services designed, Noveon is installing more than 100 PowerEdge(tm) servers in its global datacenter, regional datacenters, and plant and sales office mini datacenters, and is migrating all sites to a full Microsoft(R) Windows(R) environment running Active Directory. Noveon has also deployed multiple Dell EMC (1) (EMC Corporation, Hopkinton, MA, www.emc.com) The leading supplier of storage products for midrange computers and mainframes. Founded in 1979 by Richard J. Egan and Roger Marino, EMC has developed advanced storage and retrieval technologies for the world's largest companies. storage area networks (SANs) at sites around the world to support Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox. . The new global server and storage infrastructure is designed to enable Noveon to simplify administration, boost productivity and enhance data integrity. In addition, Dell is helping design and implement a state-of-the-art datacenter in Noveon's headquarters in Cleveland, Ohio "Cleveland" redirects here. For the Cleveland metropolitan area, see . For other uses, see Cleveland (disambiguation). Cleveland is a city in the U.S. state of Ohio and the county seat of Cuyahoga County, the most populous county in the state. . "Customers such as Noveon depend on Dell Services to provide a superior customer experience throughout the course of a project," said Gary Cotshott, vice president and general manager, Dell Services. "By applying Dell's business model to services, we provide Noveon a single point of accountability, increased speed and accuracy of design, deployment, and support, and help to maximize their systems and environment. These high quality, low cost services help Noveon lower the TCO of its IT infrastructure." About Noveon Noveon is a leading global producer and marketer of technologically advanced specialty chemicals for a broad range of consumer and industrial applications with revenues in 2002 of $1.1 billion. Noveon is headquartered in Cleveland, Ohio, with regional centers in Brussels, Belgium, and Hong Kong Hong Kong (hŏng kŏng), Mandarin Xianggang, special administrative region of China, formerly a British crown colony (2005 est. pop. 6,899,000), land area 422 sq mi (1,092 sq km), adjacent to Guangdong prov. . For more information on Noveon, please visit www.noveoninc.com. About Dell Dell Computer Corporation (company) Dell Computer Corporation - One of the biggest US manufacturers of IBM PC compatibles. "From notebooks to networks", their slogan says. http://us.dell.com. (Nasdaq:DELL) is a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. Company revenue for the past four quarters totaled $36.9 billion. Dell, through its direct business model, designs, manufactures and customizes products and services to customer requirements, and offers an extensive selection of software and peripherals. Information on Dell and its products can be obtained at www.dell.com. NOTE TO EDITORS: In the term "Dell EMC," there is a pipe symbol between "Dell" and "EMC." It was removed for transmission purposes only. |
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