Dell/NFIB Announce Finalists for Small-Business Award; Dell and NFIB Partner to Recognize Innovative Use of Technology and Excellent Customer Experience.ROUND ROCK, Texas -- Dell Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :DELL) and the National Federation of Independent Business The National Federation of Independent Business (NFIB) is a lobbying organization with offices in Washington, D.C. USA, and in all 50 state capitals. NFIB claims a membership base in excess of 600,000. (NFIB NFIB National Federation of Independent Business NFIB National Foreign Intelligence Board ), one of the nation's leading small-business groups, today announced the 10 small businesses that have been named finalists in the Dell/NFIB Small Business Excellence in Customer Experience Award. The Dell/NFIB Small Business Excellence in Customer Experience Award finalists were selected for their spirits of innovation by members of the Herb Kelleher Herbert D. Kelleher (born March 12, 1931) is the co-founder, Chairman and former CEO of Southwest Airlines (based in the United States). Kelleher was born and raised in Haddon Heights, New Jersey. Center for Entrepreneurship at The University of Texas at Austin “University of Texas” redirects here. For other system schools, see University of Texas System. The University of Texas at Austin (often referred to as The University of Texas, UT Austin, UT, or Texas . Through an extensive application process, small-business owners were challenged to illustrate how they have used information technology to drive a significant change or developed a competitive advantage in delivering excellent customer value and experience. "The 10 small businesses that have been chosen as finalists exemplify the spirit of innovation, smart use of technology, and focus on the customer that has helped Dell succeed and grow into the company it is today," said Frank Muehleman, vice president of Dell's Small and Medium Business Segment. "Those entrepreneurs who are making technology a major part of their business plan and finding new and better ways of serving their customers will continue to be the key drivers of our economy." "Main Street entrepreneurs take risks every day, but one thing they won't risk is delivering less than the best when it comes to customer service," said NFIB President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Jack Faris. "The finalists for the Dell/NFIB Small Business Excellence in Customer Experience Award use technology to deliver a first-class customer service experience. These men and women are the heart of America's economic engine, and we applaud them for all they do each day to move our economy forward. NFIB is proud to honor them through this partnership with Dell." The award winner will be announced on Oct. 6, 2005 during a Dell Small Business Town Hall event in New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. . The winner will receive $30,000 in Dell technology and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. , a "Day with Dell" program with Dell executives including Michael Dell Michael Saul Dell (born February 23, 1965, in Houston, Texas) is the founder and CEO of Dell, Inc. Biography Early life and education The son of an orthodontist, Dell was born in to an upper-class Jewish family and attended Herod Elementary School in Houston, to share best practices, a lifetime NFIB membership and other prizes. The remaining nine finalists will each receive a Dell Latitude Dell's Latitude laptop brand is specifically targeted at the business market which means that standardized parts are used throughout the line and are available for several years for support purposes, as opposed to the Dell Inspiron which is aimed at the consumer market and whose (TM) notebook computer and a one-year NFIB membership. A list of finalists follows. The 2005 Dell/NFIB Small Business Excellence in Customer Experience Award Finalists --Altivation Software, Chico, Calif., which provides customer relationship management and logistics software to the non-profit blood banking industry. --Ambreco, Inc., Belton, Texas, a general contractor specializing in military construction. --Complete Inspection Systems, Inc., Indialantic, Fla., which supplies an automated inspection and proofreading Proofreading traditionally means reading a proof copy of a text in order to detect and correct any errors. Modern proofreading often requires reading copy at earlier stages as well. system to health care and pharmaceutical companies. --Cooperative Response Center, Inc., Austin, Minn., which provides customer contact and central station alarm monitoring solutions. --Elliance, Pittsburgh, Pa., an e-marketing firm that specializes in online customer acquisition and retention program development. --ITax Group, Inc., Phoenix, Ariz., a provider of employment incentive screening. --The Kingstar Company, Kingston, N.Y., a wholesale insurance agency. --Neurosurgery and Spine Specialist, PSC (Public Service Commission) Same as PUC. , Versailles, Ky., a small specialty medical office. --SBTV-Small Business Television, St. Louis, Mo., a multi-platform media company that provides news and information both via the Internet and a televised news magazine. --Smart Furniture, Inc., Chattanooga, Tenn., a provider of custom organizational, workspace and display solutions for homes, offices and stores. To learn more about the 2005 award finalists and program, please visit www.dell.com/ceaward. About NFIB The National Federation of Independent Business (NFIB) is the nation's largest small-business advocacy group. A nonprofit, nonpartisan organization founded in 1943, NFIB represents the consensus views of its 600,000 members in Washington and all 50 state capitals. For more information on NFIB visit www.NFIB.com. About Dell Dell Inc. (NASDAQ:DELL) is a trusted and diversified information-technology supplier and partner, and sells a comprehensive portfolio of products and services directly to customers worldwide. Dell, recognized by Fortune magazine as America's most admired company and No. 3 globally, designs, builds and delivers innovative, tailored systems that provide customers with exceptional value. Company revenue for the past four quarters was $51.1 billion. For more information about Dell and its products and services, visit www.dell.com. Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others. |
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