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Dejima Announces Dejima Direct Enterprise for SAP CRM Mobile Sales, a Next Generation Agent-Based Search Solution Integrated in the SAP CRM Solution.


Business Editors/High-Tech Writers

SAN JOSE San Jose, city, United States
San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850.
, Calif.--(BUSINESS WIRE)--Aug. 5, 2002

Dejima Direct(TM) Will Provide Direct, Easy Access to Corporate Data

Dejima Japan, Inc. (Dejima), a wholly-owned subsidiary of Dejima, Inc., announced today that it has entered into a partnership with SAP Japan in the field of data access using Dejima's agent technology. The first result of this cooperation is a new product, Dejima Direct(TM) Enterprise for SAP CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  Mobile Sales, launched by SAP at the Tokyo Sapphire sapphire, precious stone. A transparent blue corundum, it is classified among the most valuable of gems. Sapphires are found chiefly in Thailand, India, Sri Lanka, and Myanmar and also in Australia and in the United States (in Montana).  show on Wednesday, July 24, 2002.

Users of the Dejima Direct-enabled SAP CRM Mobile Sales solution are now able to use their own words to directly access and retrieve the information they need. Dejima Direct also understands context and remembers a user's previous requests to facilitate follow-up queries. SAP CRM Mobile Sales users can interact with the system as if talking to Noun 1. talking to - a lengthy rebuke; "a good lecture was my father's idea of discipline"; "the teacher gave him a talking to"
lecture, speech

rebuke, reprehension, reprimand, reproof, reproval - an act or expression of criticism and censure; "he had to
 a human: the system dialogues with the user to ask for additional information when a query is incomplete or ambiguous. Dejima Direct allows sales professionals to dramatically reduce the learning typically required to operate the SAP CRM Mobile Sales solution. With Dejima Direct sales professionals become far more effective: Dejima Direct turns SFA See sales force automation.

SFA - Sales Force Automation
 solutions from tools to manage the salesforce into tools to help the salesforce operate and perform.

Dejima's agent-based access technology is different from traditional search engines claiming natural language support. Traditional natural language search requires coding large recognition patterns, tokenizing and analyzing grammar. Dejima's patented Adaptive Agent Oriented Software Architecture (AAOSA(TM)) reduces dependency on grammar to a minimum level by networking individual and collaborative intelligent agents.

Dejima Direct is integrated into SAP's PC-based CRM Mobile Sales solution. Dejima will also provide wireless Web or wireless e-mail-based solutions for accessibility to SAP over constrained con·strain  
tr.v. con·strained, con·strain·ing, con·strains
1. To compel by physical, moral, or circumstantial force; oblige: felt constrained to object. See Synonyms at force.

2.
 devices such as cellular phones, and wireless PDA (Personal Digital Assistant) A handheld computer for managing contacts, appointments and tasks. It typically includes a name and address database, calendar, to-do list and note taker, which are the functions in a personal information manager (see PIM). . With the future addition of speech-based access, Dejima will offer a consistent seamless interface to SAP solutions over multiple modalities Modalities
The factors and circumstances that cause a patient's symptoms to improve or worsen, including weather, time of day, effects of food, and similar factors.
.

"We welcome the release of Dejima Direct Enterprise for SAP CRM Mobile Sales," said Mr. Mimura, Director CRM Business Development, SAP Japan. "SAP CRM solutions are recognized for their high functionality level, but access to information and usability are key to achieve end users' acceptance and adoption. Using Dejima Direct, sales professionals have direct one-step access to needed information on their customers and products. By integrating Dejima Direct into SAP CRM Mobile Sales, we expect to increase our customers' productivity and revenue."

"Dejima Direct offers SAP Japan the technology to extend the capabilities of their current CRM solutions. The result is that access to sales force data has never been so fast, comprehensive, or simple," said Antoine Blondeau, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Dejima, Inc. "Together we have created a powerful solution for any sales professional who needs access to critical sales information from anywhere."

About SAP:

SAP is the world's leading provider of e-business software solutions. Through the mySAP.com(R) e-business platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 18,000 companies in over 120 countries run more than 50,000 installations of SAP(R) software. With subsidiaries in over 50 countries, the company is listed on several exchanges including the Frankfurt stock exchange Frankfurt Stock Exchange

The largest of Germany's eight securities exchanges, operated by Deutsche Borse AS.
 and NYSE NYSE

See: New York Stock Exchange
 under the symbol "SAP." (Additional information at http://www.sap.com)

About Dejima:

Dejima enables enterprises, mobile operators, and providers to arm on the go employees and end-users with direct access to critical data from anywhere. Unlike current mobile access solutions that force users to navigate complex application menus and memorize mem·o·rize  
tr.v. mem·o·rized, mem·o·riz·ing, mem·o·riz·es
1. To commit to memory; learn by heart.

2. Computer Science To store in memory:
 commands, Dejima users request information and execute tasks in their own words over email, wireless messaging, Web or speech. Founded in 1998, the company is headquartered in San Jose, Calif., and has offices in London and Tokyo. Dejima is privately funded, and backed by companies such as InfoSpace, Mitsubishi Corp., Omron, RIM and Sonera. http://www.dejima.com, and http://www.dejimadirect.com
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Publication:Business Wire
Date:Aug 5, 2002
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