DecisionOne OneSource:Coverage Solution for Warranty Service and Support Selected by ViewSonic.Business Editors/High-Tech Writers FRAZER, Pa.--(BUSINESS WIRE)--Oct. 21, 2003 DecisionOne OneSource:Coverage Delivers On-Site and Depot Warranty Service Ensuring Optimum Performance and Availability for U.S. Monitor and Plasma Television Customers DecisionOne announced today that ViewSonic Corp. a Walnut walnut, common name for some members of the Juglandaceae, a family of chiefly deciduous, resinous trees characterized by large and aromatic compound leaves. Species of the walnut family are indigenous mostly to the north temperate zone, but also range from Central , California-based global provider of visual display products, has selected DecisionOne to provide warranty service and support on ViewSonic LCD (Liquid Crystal Display) A display technology that uses rod-shaped molecules (liquid crystals) that flow like liquid and bend light. Unenergized, the crystals direct light through two polarizing filters, allowing a natural background color to show. , CRT (1) (C RunTime) See runtime library. (2) (Cathode Ray Tube) A vacuum tube used as a display screen in a computer monitor or TV. The viewing end of the tube is coated with phosphors, which emit light when struck by electrons. monitors and plasma displays Also called "gas discharge display," a flat-screen technology that uses tiny cells lined with phosphor that are full of inert ionized gas (typically a mix of xenon and neon). Three cells make up one pixel (one cell has red phosphor, one green, one blue). sold in the U.S. DecisionOne, a leading technology service and support organization, will employ its OneSource:Coverage integrated solution combining on-site and depot repair to deliver a best-in-class warranty program to ViewSonic's U.S. customers ensuring optimum performance and availability. "Selecting DecisionOne, an organization with extensive experience supporting leading-edge technologies, enables us to provide reliable, quality service, and support to our U.S. customers without additional capital and infrastructure investment," says Lorraine Meng, vice president of operations at ViewSonic. "ViewSonic is committed to meeting and exceeding customer expectations in quality, value, and innovation. DecisionOne OneSource:Coverage assures that our customers receive world-class service and allows us to better focus our resources bringing visual display products to market." "We are pleased to serve as ViewSonic's service partner and are dedicated to delivering quick and reliable on-site and depot service to its end-users," said Frank Tait, vice president of marketing at DecisionOne. About DecisionOne Headquartered in the Philadelphia suburb of Frazer, Pennsylvania Frazer, Pennsylvania may mean: Places
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