David Wright, President and CEO of Legato Systems Inc., Joins Aspect Communications' Board.

Business Editors

SAN JOSE, Calif.--(BUSINESS WIRE)--March 15, 2001

Aspect Communications Corporation (Nasdaq:ASPT), the leading provider of customer relationship portals -- contact servers for managing dynamic customer contact transactions across all wired and wireless communication channels -- today announced that David Wright, president and chief executive officer (CEO) of Legato Systems Inc. (Nasdaq:LGTO), a leader in the enterprise storage management business, has joined Aspect's board of directors. Wright brings to the board decisive leadership and extensive team-building experience from his various roles at Legato, Amdahl Corporation, IBM Corporation and the National Football League (NFL).

"The decision to join Aspect's board was easy," said Wright. "I have been involved in transforming a business to support a software solution model and understand what it takes. Aspect continues to build upon the shift it has already achieved in that direction and will be the dominant force in its space."

"David's impressive achievements, his leadership skills, team-building skills and business experience are clearly factors that Aspect will benefit from with David on our board," said Beatriz Infante, chairman, president and CEO of Aspect. "We welcome his contributions to Aspect's continued growth as the premier provider of CRM solutions to companies embracing the relationship economy in order to grow their businesses."

Wright previously held the position of president and CEO of Amdahl Corporation, where he was instrumental in growing revenue to more than $2 billion while overseeing 12,000 employees worldwide. Holding various high-level positions with Amdahl over the years, Wright spearheaded the recruitment of every Fortune 50 company as a customer and grew the business volume of the corporation's European operations by 25 percent. Wright, who holds a master's degree in business administration from Babson College and a bachelor of science degree in physics from Xavier University, first mastered the building and management of successful business teams while holding various operational, sales and marketing positions with IBM Corporation. Wright is also a former NFL player for the Chicago Bears and the New England Patriots.

Aspect Communications

Aspect Communications Corporation is the leading provider of customer relationship portals, contact servers for managing dynamic customer contact transactions across all wired and wireless communication channels. The Aspect Customer Relationship Portal allows businesses to manage all customer contacts dynamically and turn them into relationships, opportunities and loyalty. Aspect is the only company today that delivers a complete multichannel contact center -- the core of any company's CRM strategy. The Aspect Portal synchronizes all customer contact points, including live and self-service, with demonstrated customer return on investment. Aspect's leadership in CRM is based on more than 15 years of experience and over 7,600 implementations deployed worldwide. Aspect powers 78 percent of the Fortune 50. The company is headquartered in San Jose, Calif., with offices in major cities around the world. For more information, visit Aspect's Web site at http://www.aspect.com or call 1-877-621-3692.

Statements in this press release that are not purely historical are forward-looking statements, including any statements regarding beliefs, plans, expectations or intentions regarding the future. Examples include, but are not limited to, statements regarding Aspect's continuing to build upon the shift it has achieved and being the dominant force in its space and Aspect's continuing growth as the premier provider of CRM solutions to companies embracing the relationship economy. Because such statements deal with future events, they are subject to various risks and uncertainties, and actual results could differ materially from the company's current expectations. Factors that could cause or contribute to such differences include, but are not limited to, any unforeseen technical difficulties or product errors related to our products or connectivity to third parties' telephony, front-office and back-office systems; technological or market changes that affect the continued acceptance of the use of telecommunications or CRM tools for conducting business transactions; and other factors and risks discussed in the company's Annual Report on Form 10-K for the year ended December 31, 1999, the company's Quarterly Report on Form 10-Q for the quarter ended September 30, 2000, and other filings with the United States Securities and Exchange Commission. The company assumes no obligation to update information concerning its expectations.

Note to Editors: Aspect, the Aspect logo and the phrases and marks relating to other Aspect products and services discussed in this press release constitute one or both of the following: (1) registered trademarks and/or service marks of Aspect Communications Corporation in the United States and/or other countries or (2) intellectual property subject to protection under common law principles. All other names and marks mentioned in this document are properties of their respective owners.