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David Poole Named to Head Capgemini Business Process Outsourcing North America.


Poole Leads New Executive Team to Capitalize on Cap´i`tal`ize on`   

v. t. 1. To turn (an opportunity) to one's advantage; to take advantage of (a situation); to profit from; as, to capitalize on an opponent's mistakes s>.
 Opportunities in World's Largest BPO BPO Business Process Outsourcing
BPO Benevolent & Protective Order (of Elks of the USA)
BPO Benzoyl Peroxide
BPO Business Process Optimization
BPO Broker Price Opinions
BPO Buffalo Philharmonic Orchestra
 Market

CHICAGO & PARIS Paris, in Greek mythology
Paris or Alexander, in Greek mythology, son of Priam and Hecuba and brother of Hector. Because it was prophesied that he would cause the destruction of Troy, Paris was abandoned on Mt.
 -- Capgemini, one of the world's foremost providers of Consulting, Technology and Outsourcing services, today announced that Deputy Global BPO Leader David Poole David Poole may refer to:
  • David Poole (judge), English High Court judge
  • David Poole (footballer), English footballer
  • David Poole (film industry), American special effects editor
  • David Poole (ballet dancer), South African ballet dancer
 has been appointed to lead the Capgemini Business Processing Outsourcing (BPO) North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere.  organization. In assuming the additional role of North American North American

named after North America.


North American blastomycosis
see North American blastomycosis.

North American cattle tick
see boophilusannulatus.
 Leader, Poole will be responsible for driving, building, and growing BPO opportunities in existing and new North American markets.

"Appointing David Poole to this new, strategic position is just one way Capgemini is demonstrating its commitment and intent to become one of the leaders in the North American BPO market," said Hubert Giraud, Head of Capgemini Global BPO . "David has done an outstanding job in Europe where Capgemini has moved from a tier three to a tier one BPO provider in just four years and we have similar expectations for North America."

"I am excited to take the helm of Capgemini BPO business unit in what is the world's largest BPO market," said Poole. "The potential is very strong for Capgemini's BPO solutions in the U.S. and Canada and I look forward to the challenge of increasing our client base and market share as we expand beyond our core strengths of Finance and Accounting outsourcing and multi-process support for the Energy & Utilities vertical."

By providing BPO services with Business Insight, Capgemini will be the first global technology services firm to leverage innovative business intelligence and analytics processes and methodologies to unlock hidden value from basic BPO workflow, enabling better, more informed decisions that result in measurable business outcomes. This approach differentiates Capgemini from other BPO providers that are focused on basic day-to-day transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time.

Transaction processing systems are the backbone of an organization because they update constantly.
. For clients, BPO with Business Insight creates enhanced processes for increasing business value, while assisting senior management in making better and more informed decisions.

Poole will report directly to Hubert Giraud and David Bonner, Head of Capgemini Americas Outsourcing Business Unit. He also maintains his current role as Deputy Global BPO leader. Reporting to Poole are the following members of the new BPO North America executive team:

* Robbie Brillhart, global service line lead, Customer Care & Intelligence

* Michael E. Donner, vice president, Head of Global Demand Generation

* Claude Hartridge, director, Americas BPO Business Development

* Brenda Heath, vice president, Americas BPO Delivery

* Ande Lake, vice president, Global Product Intelligence

* Graham Moore
For the Welsh footballer, see Graham Moore (footballer)
Vice-Admiral Sir Graham Moore (1764-1843) was a British sailor and a career officer in the Royal Navy. He was the younger brother of General Sir John Moore.
, project leader, Global Procurement

* K. Ramesh, vice president, Global Assurance and Advisory Services advisory services

advisory services provided to the public, in their capacity as owners and managers of animals, are an important part of veterinary science. They may be provided by government bureaux, by commercial companies who deal in pharmaceuticals or animals or animal
 

* Peter Salerno, director, Americas BPO Solutions

"I am excited to be working with this very capable group of BPO thought leaders," Poole said. "Our vision is to be an active and dominant BPO market leader in North America, just as we are in Europe. But by market leader we aren't simply focused on volume of business for volume's sake. Rather, Capgemini wants to be seen as a leader in providing the highest quality, most innovative BPO solutions that deliver the most value."

Before joining Capgemini, Poole was a partner and founding member of the Global BPO business unit at PricewaterhouseCoopers in London. He attended Leeds Metropolitan University Coordinates:

Leeds Metropolitan University is a university with campuses in Leeds and Harrogate, Yorkshire, England.
 and received a BA with honors in European Studies in Finance and Accounting as well as a Diplom Betriebswirt from Hochschule Bremen, Germany. Poole is a regular speaker on Business Process Outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in  issues and a recognized strategic thinker in this field.

About Capgemini

Capgemini, one of the world's foremost providers of Consulting, Technology and Outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, which it calls the Collaborative Business Experience. Capgemini reported 2006 global revenues of EUR EUR

In currencies, this is the abbreviation for the Euro.

Notes:
The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion.
 7.7 billion (approx. US$10 billion) and employs approximately 75,000 people worldwide. More information is available at www.us.capgemini.com.
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Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jun 18, 2007
Words:638
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