Dave O'Brien Joins Trillium Digital Systems Inc. as Vice President of Customer Support & Quality Assurance.LOS ANGELES--(BUSINESS WIRE)--April 28, 1999-- Trillium Digital Systems Inc., the leading provider of communications software (communications, software) communications software - Application programs, operating system components, and probably firmware, forming part of a communication system. These different software components might be classified according to the functions within the Open Systems solutions, announced that Dave O'Brien For the actor, see . Dave O'Brien is an American sportscaster who currently broadcasts various events for ESPN television and Westwood One radio. The Quincy, Massachusetts native now joins Joe Castiglione on Boston Red Sox radio broadcasts. has joined the company as its vice president -- customer support and quality assurance. O'Brien has assumed responsibility for Trillium's existing quality assurance, product release, technical publications, customer training and post-sales technical support functions as well as the development and execution of new customer support programs that will directly benefit Trillium customers. "Dave's vast experience directing the delivery of global customer support at large public companies is exactly what we need to accelerate our plans to provide value to our customers by enhancing the customer experience at Trillium in meaningful ways," said Rich Cahalan, Trillium's chief operating officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. . "Dave is a management cornerstone for Trillium as we expand our product and service offerings and look for new ways to exceed our customers' expectations." O'Brien has a distinguished career in developing and executing global customer support programs for high-tech companies. Most recently, he served as director of customer services for the Americas and the Asia Pacific regions for Sequent Computer Systems Inc. Prior to that position, O'Brien had a successful 18-year career with Amdahl Corp., culminating with his tenure as director and general manager of customer services for the Asia Pacific region. O'Brien holds a bachelor of science Noun 1. Bachelor of Science - a bachelor's degree in science BS, SB bachelor's degree, baccalaureate - an academic degree conferred on someone who has successfully completed undergraduate studies in business administration from National University. Trillium Digital Systems is The World's Source for Communications Software(tm). Trillium develops, licenses and supports standards-based communications software solutions for SS7, ATM, H.323, V5, ISDN ISDN in full Integrated Services Digital Network Digital telecommunications network that operates over standard copper telephone wires or other media. , Frame Relay A high-speed packet switching protocol used in wide area networks (WANs). Providing a granular service of up to DS3 speed (45 Mbps), it has become popular for LAN to LAN connections across remote distances, and services are offered by most major carriers. , IP, X.25/X.75, fault-tolerance/ high-availability and interworking (standard) interworking - Systems or components, possibly from different origins, working together to perform some task. Interworking depends crucially on standards to define the interfaces between the components. technologies. Trillium is also developing solutions for wireless, mobility, Software on Silicon(tm), Java and other emerging technologies. Trillium has licensed its source code software to more than 250 companies for use in more than 400 projects worldwide. Trillium provides its products in the C programming language, along with documentation, training and support as standard deliverables. Trillium was founded in 1988 and has provided leading-edge technology to the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. for more than 11 years. Additional company and product information is available on the Web at http://www.trillium.com. Trillium and Trillium Digital Systems are registered trademarks of Trillium Digital Systems Inc. TAPA, Software on Silicon, and The World's Source for Communications Software are trademarks of Trillium Digital Systems Inc. Other trademarks are trademarks (registered or otherwise) of the respective trademark owners. |
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