Datawatch Unveils New Change Management Solution.WILMINGTON, Mass.--(BUSINESS WIRE)--April, 20, 1998-- Q-Flow Change Management Module Integrates with Q-Support Help Desk and Asset Management Solution Datawatch Corporation, (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :DWCH), a leading innovator in business intelligence and help desk software, today announced Q-Flow, a change management module that integrates with Q-Support, the company's help desk and asset management solution. Q-Flow is a sophisticated tool that allows users to implement processes and controls to manage organizational change. Q-Flow manages processes as diverse as hiring new employees, to migrating to new networks or operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap. . Q-Flow's workflow capabilities are based on task dependencies, organizational structure  This article has no lead section.To comply with Wikipedia's lead section guidelines, one should be written. and resource availability, providing process automation that increases productivity and maximizes customer satisfaction. Q-Flow's integration with Q-Support allows service level targets to be set which define the deadlines required for successful change. "Q-Flow provides greater control for those managing change in an organization," said Leo Leo, in astronomy Leo [Lat.,=the lion], northern constellation lying S of Ursa Major and on the ecliptic (apparent path of the sun through the heavens) between Cancer and Virgo; it is one of the constellations of the zodiac. Wilson, worldwide product line manager at Datawatch. "There is increasing recognition, among leading management consultants and successful businesses, that change is a critical element of strategic advantage. Q-Flow automates corporate business processes, thereby delivering greater efficiency and higher profitability." By implementing a methodology for change management, organizations using Q-Flow will be better able to achieve control of their business goals and objectives. In addition, companies that use Q-Flow will be able to improve the deployment and utilization of computing assets and resources as well as reduce support costs. Q-Flow provides the knowledge needed to make well-informed, critical business decisions. Pricing and Availability Q-Flow will be available in Q2 '98. For pricing information, please contact Datawatch at (978) 988-9700. Q-Support Q-Support is an integrated help desk and asset management software package ideal for the busy help center. Designed for the internal help desk, Q-Support has an easy-to-use graphical interface See GUI. and helps information systems professionals maintain computer systems performance, prioritize pri·or·i·tize v. pri·or·i·tized, pri·or·i·tiz·ing, pri·or·i·tiz·es Usage Problem v.tr. To arrange or deal with in order of importance. v.intr. service calls, manage technology assets and track service levels. Already the market leader in Europe, where it is known as Quetzal quetzal (kĕtsäl`) or quezal (kāsäl`), common name for a magnificent bird of the family Trogonidae (trogon family), found in the rain forests from S Mexico to Costa Rica at altitudes of up to 9,000 , Datawatch's Q-Support is found in 2,500 installations worldwide including Fortune 1000 and Global 2000 companies such as Daimler-Benz, McGraw/Hill, State of Connecticut and the British Broadcasting Corporation (company) British Broadcasting Corporation - (BBC) The non-commercial UK organisation that commissions, produces and broadcasts television and radio programmes. The BBC commissioned the "BBC Micro" from Acorn Computers for use in a television series about using computers. . About Datawatch Datawatch Corporation (NASDAQ:DWCH), headquartered in Wilmington, Mass., is a leading innovator in business intelligence and help desk software. The company markets three key software products -- Monarch, Q-Support and Redwing. Datawatch's Monarch product is the industry-standard in report mining software and lets users turn hardcopy paper reports into living documents in which data can be analyzed, visualized and manipulated. Q-Support is an integrated helpdesk and asset management software package designed for the busy IS support center. Redwing is a recently introduced Adobe Acrobat Document exchange software from Adobe that allows documents to be displayed and printed the same on every computer. The Acrobat system created the Portable Document Format (PDF), which is widely used in commercial printing and on the Web. See PDF. plug-in that enables quick and accurate text and table extraction from PDF (Portable Document Format) The de facto standard for document publishing from Adobe. On the Web, there are countless brochures, data sheets, white papers and technical manuals in the PDF format. documents. Datawatch products are used by more than 200,000 people in nearly 25,000 companies, institutions and government agencies worldwide. More details on Datawatch and its products are available on the World Wide Web at http://www.datawatch.com. CONTACT: Datawatch Corporation John Kitchen, (978) 694-5794 john_kitchen@datawatch.com OR Schwartz Communications, Inc. Brenda Suarez/Christian Potts, (781) 684-0770 brendas@schwartz-pr.com christianp@schwartz-pr.com |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion