Datasul, Brazil's Premier Software Company, Selects Docent for Partner Certification and Customer Education.

Business Editors/High-Tech Writers

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Feb. 23, 2004

Driving Customer Business Results Through e-Learning and

Certification across the Extended Enterprise

Docent(R) Inc. (NASDAQ:DCNT), a leading provider of integrated software solutions proven to directly drive business performance through learning, today announced that Datasul, the largest software company in Brazil, has selected Docent to provide a certification and e-Learning solution for their extended enterprise. Docent Enterprise(TM) will allow Datasul to educate customers and certify partners in the use and implementation of Datasul's ERP products. MicroPower, a Docent Authorized Reseller in Brazil, is implementing the system.

Datasul ERP and other software products are installed in over 1700 companies representing over 70,000 users in Brazil, Mexico, Argentina and the United States. In order to create a viable means of managing the learning and certification process across its 30+ distribution and development franchisees, Datasul expects to provide to its network of currently 2000 consultants and 400 salespeople, a more efficient way to achieve full proficiency on product and business knowledge. The Docent Enterprise implementation will provide Datasul Corporate University with the capabilities needed to manage learning that is tightly integrated with business results. "With Docent, we will be able to know how much a particular individual understands about our products so that we may provide customized learning solutions to those who need more knowledge," said Julio Cunha, Datasul University Product Manager.

Using Docent Enterprise, Datasul also expects to maintain its high level of customer satisfaction and to increase loyalty by partners and customers, as clients are able to optimize their own business results through more efficient processes and improved collaboration and communication. They also anticipate increased sales of add-on modules as customers realize greater value and want to expand their capabilities. Docent Enterprise allows Datasul to offer, manage and track blended activities including synchronous and recorded events, online modules, and instructor-based training.

Docent will initially manage more than 700 asynchronous modules, 90 certification tests with more that 10,000 test items, and will also integrate with the company's back office applications to retrieve and feed information about learning and certification.

"As a software development company we considered developing our own learning solution," said Alice Feuser, Head of Datasul University. "However, after fully evaluating Docent Enterprise we realized that Docent provided a complete and robust solution that integrated with our current system in far less time and at lower cost than would have been possible with internal development. Docent Enterprise not only provided key functionality to our solution, but will help us achieve additional results by easily certifying consultants while ensuring consistent, high value results that our customers expect."

"We are very pleased that Datasul has joined other leading companies around the world in selecting Docent Enterprise as its certification solution based on the Docent platform", said Andy Eckert, President and CEO of Docent. "Docent Enterprise is well suited to high tech and other organizations with rapid development cycles, the need to train and certify customer and channels effectively, and widely dispersed customer bases. Docent Enterprise is helping drive sales and positively impact the bottom line with reduced support costs and increased customer and partner loyalty."

About Datasul, Brazil

Based in Joinville, Datasul is the Brazilian leading provider of enterprise solutions. Founded in 1978, Datasul has 2.500 professionals, more than 80.000 active users and 1.700 customers. It is present in United States, Canada, Mexico and Argentina. In 2003 the company reached revenues of R$ 245 millions, representing a growth of 25 percent related to 2003. Datasul won numerous awards for software excellence including the eLearning Brazil Award for Excellence in 2003. For more information, visit the Web site: www.datasul.com.br

About MicroPower

Founded in 1994, MicroPower is the leading e-Learning solutions provider in the Brazilian market. MicroPower has represented Docent in the country since 2001, providing and integrating technology platforms, on-line course content and specialized consulting services. MicroPower also promotes the e-Learning Brazil - Conference & Award, considered Latin America's largest and most important e-Learning event with an objective to develop the e-Learning market. In addition, MicroPower has developed and distributed "best of breed" technologies like machine translators, text to speech, and Virtual Vision (Smithsonian Award 1998/1999 finalist), a screen reader that enables the Visually Impaired to access computer applications and Internet with autonomy.

About Docent, Inc.

Docent, Inc. (NASDAQ:DCNT) is a leading provider of integrated software solutions proven to directly drive business performance through learning. Docent solutions for sales performance, product launch, channel effectiveness, customer education, compliance, ERP/CRM implementations, and other business priorities are enabled by the industry's most comprehensive suite of business performance management applications, industry-specific content, and world-class services. Solutions are tailored to address the unique requirements of vertical markets, including government, life sciences, energy, high tech, telecommunications, financial services, retail and manufacturing.

Docent outperforms the industry in customer satisfaction benchmarks, delivering compelling and measurable ROI to blue chip customers such as Cingular Wireless, Harley-Davidson, Wachovia Corporation, Lucent Technologies, Kelly Services, Eaton Corporation, D&B, Halliburton, Rockwell Collins, and Bechtel Group, Inc. Docent partners with the world's most prominent systems integrators and business process outsourcing providers, including Accenture, Exult, IBM Human Capital Solutions, Cap Gemini Ernst & Young and Deloitte Consulting. Docent is distinguished as a leader by Gartner in the 2003 e-Learning Suites and LMS Magic Quadrants, and by the META Group in the 2003 METAspectrum report on learning management system vendors. Docent is headquartered in Mountain View, California, with other offices throughout the United States, Europe and Asia-Pacific. For more information, visit www.docent.com.

Docent, Docent Enterprise and the marks relating to Docent products and services referenced herein are either trademarks and/or registered trademarks of Docent, Inc. All other names are trademarks and/or registered trademarks of their respective owners.