Datascension Growth Continues.Business Editors LAS VEGAS--(BUSINESS WIRE)--Feb. 9, 2004
-- Additional Call Center Added
-- Productivity Improves via
Enhanced Technology
Datascension International, Inc., a leading data collection and
market survey firm, and subsidiary of Datascension, Inc.,
(OTCBB:DTSN)(OTCBB:DTSNV) today announced significant strides in the
execution of its strategic growth plan.
New International Facility Operational
"Datascension's previously announced expansion of its Costa Rica
call center facility is complete with all seats fully operational.
Additional capacity of 200 seats has been added with the recent
opening of a state-of-the-art facility in the Dominican Republic. This
facility serves as a backup to our Costa Rican operations to
(1) provide infrastructure redundancy,
(2) increase the ability to accommodate expanded projects from
existing clients,
(3) accommodate new business for which the Company has already
received commitments, and
(4) support our business model for Hispanic speaking
capabilities," commented Murray Conradie, Datascension CEO.
Predictive Dialers An automatic telephone dialing system that dials from a list of numbers and turns the call over to an agent when a human responds. It increases productivity in a call center, because the agents can spend their time talking rather than waiting for calls to go through as well as hanging up Installed "We recently made a significant investment in our infrastructure by installing predictive dialers at several stations to manage some of our outbound out·bound adj. Outward bound; headed away: outbound trains. Adj. 1. outbound - that is going out or leaving; "the departing train"; "an outward journey"; "outward-bound ships" projects," said Scott Kincer, President of Datascension International. "Through the use of algorithms and controls over the calling lists, predictive dialers increase employee productivity by decreasing the likelihood of down time with employees due to human error in dialing or busy signals. Call centers become instantly more productive with more calls handled by fewer agents. These dialers became operational during the last week of January and we have already seen a 27% increase in productivity from the seats equipped with this technology." "With the increased productivity provided by the predictive dialers, we are evaluating our return on investment and considering the implementation of additional dialers during the second quarter of this year," concluded Kincer. "Our expansion has progressed smoothly and we are strategically positioned for the tremendous growth we expect in 2004," stated Murray Conradie, Datascension CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "We are extremely pleased with the progress in our overseas facilities and the recent restructuring restructuring - The transformation from one representation form to another at the same relative abstraction level, while preserving the subject system's external behaviour (functionality and semantics). of the company to allow the investment community to view the Company's single focus within a particular industry." About Datascension Datascension, a premier data solutions company with headquarters in Las Vegas Las Vegas (läs vā`gəs), city (1990 pop. 258,295), seat of Clark co., S Nev.; inc. 1911. It is the largest city in Nevada and the center of one of the fastest-growing urban areas in the United States. , NV and Brea, CA, embodies a unique expertise in the collection, storage, processing and interpretation of marketing data. Employing hundreds of bilingual bi·lin·gual adj. 1. a. Using or able to use two languages, especially with equal or nearly equal fluency. b. professionals, the company is rapidly becoming one of the largest Spanish-speaking call centers. Datascension's commitment to customer service, quality and on-time project management has fostered its world-class reputation among major market research firms and corporate market research departments. Safe Harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. Statement under the Private Securities Litigation An action brought in court to enforce a particular right. The act or process of bringing a lawsuit in and of itself; a judicial contest; any dispute. When a person begins a civil lawsuit, the person enters into a process called litigation. Reform Act of 1995: Certain statements contained in this press release are forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. and information relating to relating to relate prep → concernant relating to relate prep → bezüglich +gen, mit Bezug auf +acc the Company that is based on the beliefs of the management of the Company, as well as assumptions made by and information currently available to the management of the Company. Such statements reflect the current views of the Company with respect to future events, and are subject to risks and uncertainties that could cause actual results to differ materially from those contemplated in such forward-looking statements. The Company does not undertake any obligation to publicly release any revisions to these forward-looking statements to reflect events or circumstances after the date hereof here·of adv. Of this. hereof Adverb Formal or law of or concerning this Adv. 1. hereof - of or concerning this; "the twigs hereof are physic" or to reflect the occurrence of unanticipated events. |
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