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Datamatic to Introduce ProfilePLUS Online Interactive AMR Software System at AMRA Conference.


Real-Time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example.  Billing Dispute Resolution for the FIREFLY firefly or lightning bug, small, luminescent, carnivorous beetle of the family Lampyridae. Fireflies are well represented in temperate regions, although the majority of species are tropical and subtropical.  AMR (1) (Adaptive Multi-Rate) A variable rate speech codec selected by the 3GPP for the 3G evolution of the GSM cellphone system (WCDMA). Using the Algebraic CELP (ACELP) compression technology, AMR provides toll quality sound at transmission rates from 4.75 to 12.  System

PLANO, Texas Plano (IPA: /ˈpleɪnoʊ/) is a wealthy suburb of Dallas, Texas, located to the north, mainly within Collin County, but also extending into Denton County. According to the 2000 U.S.  -- Datamatic Ltd. will introduce ProfilePLUS Online([R]), a web-based interactive enhancement to the proven FIREFLY AMR System at AMRA AMRA Automatic Meter Reading Association
AMRA Automotive Maintenance and Repair Association
AMRA American Military Retirees Association
AMRA Alberta Mini RoadRacing Association
AMRA American Motorcycle Racing Association
AMRA American Medical Record Association
 Autovation 2006 on October 22, 2006. ProfilePLUS Online streamlines billing dispute resolution by making customer usage profiles available over the Internet and can do so using handheld, mobile and fixed-base data collection platforms. Datamatic has been a leading supplier of enterprise meter reading solutions since 1980.

"Datamatic has always been about taking solutions to the next level," said Datamatic Senior Vice President, Andy Kercher. "ProfilePLUS Online builds even greater value into the FIREFLY AMR platform. Usage disputes can be expensive to settle. There can be hours spent to research, re-read the meter and re-contact the customer; not to mention usage credits that are often given away. With ProfilePLUS Online, these issues can now be resolved on the first call with real data. We're excited that we can now deliver this innovative customer service tool to FIREFLY AMR customers."

Information generated by ProfilePLUS Online shows such common issues as high usage, leak (programming) leak - With a qualifier, one of a class of resource-management bugs that occur when resources are not freed properly after operations on them are finished, so they effectively disappear (leak out). This leads to eventual exhaustion as new allocation requests come in.  conditions, and watering violations in a way that is both intuitive and highly visual. Utility representatives can even choose to "share" data and explain usage patterns to the customer while they simultaneously view online.

Kercher concluded, "The bottom line is that ProfilePLUS Online will save utilities money and help them serve their customers better."

Utilities interested in ProfilePLUS Online should contact Andy Kercher (972) 234-5000.

About Datamatic, Ltd.

Datamatic is a leader in utility data collection solutions. The company's innovative ideas virtually created an industry when it installed the first electronic meter reading system in 1980. For more than a quarter of a century, Datamatic has been at the forefront in the design, implementation and support of advanced utility meter A utility meter is any of the following metering devices used on utility mains:
  • Electricity Meter
  • Water Meter
  • Gas Meter
 reading and field data collection solutions for water, gas and electric utilities. Additional information about Datamatic is available by calling Scott Black at (214) 520-3430 or on the Web at www.datamatic.com.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Oct 19, 2006
Words:334
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