DataVision to Offer Service Net Service Contracts; Agreement Enhances Electronics Service, Support for Customers of One of New York's Largest Retailers.Business Editors & Technology Writers JEFFERSONVILLE, Ind.--(BUSINESS WIRE)--Oct. 14, 2002 One of New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of City's largest independent computer/video retailers, DataVision, has signed a contract with Kemper/Service Net to sell service contracts online and at the mid-town Manhattan superstore. Contract coverage options include both break/fix and full-replacement options with duration of either one or two years after the manufacturer's warranty expires. Service Net will manage claims processing on all products sold under the program, which include desktops, laptops, TVs and all consumer electronics. As part of the agreement, DataVision will become a service partner for Service Net, providing repairs for the contracts sold through DataVision. "This partnership with Service Net will help to create the ideal customer solution," said James Garson, chief executive officer of DataVision. "Not only will our customers have excellent 24-7 support from Service Net, but they also will receive service for their products from DataVision." Service for customers outside of DataVision's service area will be handled through Service Net's nationwide network of more than 35,000 certified and factory repair technicians. "DataVision will be a valuable asset to our network of service technicians," said Kevin Callahan, president of Service Net. "We're always looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. ways to expand our service network, to ultimately provide more and better service to the customer." About Service Net Service Net LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control (www.servicenet.com), a Kemper Insurance Company, is a service management company that creates, markets and administers warranties and service contracts for manufacturers, retailers and distributors of durable goods durable goods Goods, such as appliances and automobiles, that have a useful life over a number of periods. Firms that produce durable goods are often subject to wide fluctuations in sales and profits. Also called consumer durables. , including consumer electronics, appliances, PC and peripheral products, as well as HVAC (Heating Ventilation Air Conditioning) In the home or small office with a handful of computers, HVAC is more for human comfort than the machines. In large datacenters, a humidity-free room with a steady, cool temperature is essential for the trouble-free and lawn and garden equipment. The company provides service contract underwriting Underwriting 1. The process by which investment bankers raise investment capital from investors on behalf of corporations and governments that are issuing securities (both equity and debt). 2. The process of issuing insurance policies. and marketing, customer-telephone support and claims processing, and manages and dispatches a network of more than 35,000 qualified technicians to service a product when necessary. Service Net was named the second fastest-growing private company in greater Louisville in 2001, and a 2001 Ernst & Young Entrepreneur of the Year award recipient. The company is headquartered in Jeffersonville, Ind., and maintains sales offices in Denver, Atlanta, and Irvine, Calif. About DataVision DataVision (www.datavis.com) is one of New York's largest independent computer retailers, with one store in mid-town Manhattan and a website that combined generates $100 million in annual sales. DataVision is setting the standards for computer retailers by combining the selling power of the Web with the unique design innovations of their showcase superstore location. DataVision's superstore is often used to showcase major manufacturer product releases like the recent launch of the Apple iMac and Intel's Pentium IV See Pentium 4. processor. DataVision is an authorized dealer for Apple, Canon, Compaq, Fujitsu, HP, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Sony and most other top name brands. With a knowledgeable and courteous cour·te·ous adj. Characterized by gracious consideration toward others. See Synonyms at polite. [Middle English corteis, courtly, from Old French, from cort, court; see sales staff, and an enormous assortment of products from the industry's leading manufacturers, shoppers are guaranteed an exciting and informative shopping experience. |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion