DataLan Joins Pivotal B2B Syndicate to Deliver crmAnywhere to Pivotal eRelationship 2 Customers.WHITE PLAINS, N.Y.--(BUSINESS WIRE)--Oct. 5, 1999-- Alliance With Pivotal Corp. Enables Anytime, Anywhere Wireless Access to Pivotal eBusiness Relationship Management Solutions DataLan Corporation, a CRM-focused solutions provider company, today announced that its crmAnywhere(TM) product will be delivered in Pivotal Corporation's (Nasdaq: PVTL) new Pivotal eRelationship 2 eBusiness Relationship Management (eBRM) solution announced separately by Pivotal today. As a new member of the Pivotal B2B (Business to Business) Refers to one business communicating with or selling to another. See B2B e-commerce, B2C and B2G. B2B - business to business Syndicate, DataLan combines crmAnywhere with the Pivotal eRelationship 2 Web solution to deliver wireless access to personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. views of information resources (1) The data and information assets of an organization, department or unit. See data administration. (2) Another name for the Information Systems (IS) or Information Technology (IT) department. See IT. stored in both enterprise databases and available over the Web "crmAnywhere is a great fit with Pivotal eRelationship 2," said Dennis Lottero, Director of Marketing for DataLan. "This relationship is in line with our corporate focus on CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. solutions for the mid-enterprise. Additionally, it provides the missing link in making CRM accessible to mobile sales and support professionals." "The Pivotal eRelationship2 Web solution delivers the real-time information that is specific to an individual's job role and the activity they are performing," said Norm Francis, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Pivotal Corporation. "By incorporating crmAnywhere from DataLan into the Pivotal eRelationship 2 application, we can enable companies to increase the effectiveness of their mobile sales, marketing and field service professionals by delivering wireless access to important customer information anywhere, anytime." About crmAnywhere With crmAnywhere DataLan Corporation has combined its knowledge and expertise in Customer Relationship Management and Wireless Communications wireless communications System using radio-frequency, infrared, microwave, or other types of electromagnetic or acoustic waves in place of wires, cables, or fibre optics to transmit signals or data. to provide an anywhere, anytime approach to CRM. Too often, CRM systems are not fully utilized by field personnel because they require booting up See boot. laptop computers A portable computer that has a flat LCD screen and usually weighs less than eight pounds. Often called just a "laptop," it uses batteries for mobile use and AC power for charging the batteries and desktop use. Today's high-end laptops provide all the capabilities of most desktop computers. , locating data lines and attempting to dial into the system over slow modem lines. The situation is difficult at best and impossible in many cases...particularly at a customer site. crmAnywhere integrates RIM's BlackBerry blackberry, name for several species of thorny plants of the genus Rubus of the family Rosaceae (rose family). See bramble. blackberry wireless computer with today's robust CRM systems, like Pivotal's eRelationship2 to bring the full benefit of CRM out to the field. crmAnywhere allows mobile employees to utilize the capabilities of their CRM systems including entering or updating customer information and opportunities, checking product stock levels or pricing, closing service calls, querying for part availability, processing orders, checking credit and hundreds of related tasks, all in real-time. crmAnywhere distinguishes itself from other attempts at mobile solutions by providing an Always On-Always Connected extension to enterprise CRM information. "Your people are able to respond to customer needs with speed and flexibility far beyond customer expectations...and your competitors' abilities.", stated Mark Marotta, DataLan's CRM Practice Manager. About Pivotal eRelationship 2 and the Pivotal B2B Syndicate Pivotal eRelationship 2 is a breakthrough B2B Web solution for increasing revenue by enhancing relationships with customers and business partners, and conducting personalized online commerce. The Pivotal eRelationship 2 solution fuses an advanced eCommerce server - the Pivotal eRelationship CommerceServer(TM), and intelligent business portal, the Pivotal eRelationship SmartPortal(TM), with Pivotal's Customer Relationship Management (CRM) applications to establish the first all-Web platform for eBusiness Relationship Management (eBRM). The Pivotal B2B Syndicate represents a breakthrough in the aggregation and "intelligent filtering" of Web-based resources specifically focused on sales, marketing and customer service activities that, until now, required manual effort to identify, engage, integrate, and support. In establishing the Pivotal B2B Syndicate, Pivotal has identified best-in-class Web resources, organized them into role-based applications, and dynamically presents them to users in the revolutionary Pivotal eRelationship SmartPortal interface that automatically filters each resource based on real-time context. About Pivotal Corporation Pivotal Corporation (NASDAQ: PVTL) is a global supplier of 360(Degree) eBusiness Relationship Management (eBRM) solutions that enable organizations to increase revenue by enhancing relationships with customers and business partners, and conducting personalized online commerce. Pivotal's eBRM solutions fuse eCommerce, customer relationship management and business portals to automates sales, marketing, and customer service relationships between employees, business partners and customers over the Internet and corporate networks. Pivotal's international distribution channel consists of direct salespeople sales·peo·ple pl.n. Persons who are employed to sell merchandise in a store or in a designated territory. , certified See certification. value-added resellers A value-added reseller (VAR) is a company that adds some feature(s) to an existing product(s), then resells it (usually to end-users) as an integrated product or complete "turn-key" solution. , systems integrators, technology partners and distributors. The company has more than 600 customers worldwide with more than 65,000 licensed users. Customers include Yahoo, Excite@Home, BottomLine Technologies, Micrografx, Hewlett-Packard Co., UNOCAL UNOCAL Union Oil of California (corporate name) , Inc., Kimberly-Clark Corporation, Intel Corporation (company) Intel Corporation - A US microelectronics manufacturer. They produced the Intel 4004, Intel 8080, Intel 8086, Intel 80186, Intel 80286, Intel 80386, Intel 486 and Pentium microprocessor families as well as many other integrated circuits and personal computer networking , Siemens Electric Ltd., USG Corporation USG Corporation (NYSE: USG), also known as United States Gypsum Corporation, is a Fortune 500 (rank 396 in 2007)[1] company that manufactures construction materials. USG Corporation was organized on January 1 1985 as the holding company of its subsidiaries. , Lucent Technologies, Holophane Corporation, The Principal Financial Group, and Sun Healthcare Group. For more information about Pivotal, visit www.pivotal.com. About DataLan DataLan Corporation is a CRM-focused company with over a decade of experience partnering with Fortune 1000 corporations, mid-sized companies and not-for-profit organizations to solve business problems through the design and implementation of effective IT solutions. DataLan's seven Practice Areas (Consulting, Networking, Communications, IT Security, Network Managing, Business Applications and Knowledge Management) combine to bring a total solutions approach to CRM and eBRM. As a leading strategic business/IT services provider, DataLan brings a senior management's understanding of strategic business needs supported by extensive IT experience to deliver measurable results on IT investments. We partner with our clients to plan and manage the way technology will help their business maintain a competitive advantage in a world moving at the speed of light. |
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