Data Investigation Team Uncovers Over $5 Million in Cashier Fraud and Gross Margin Loss; Trax Data Investigation Team Provides Companies with Competitive Advantage.

SCOTTSDALE, Ariz. -- Shawn Heggen and his team of professional retail loss-control investigators study numbers, patterns, trends, and receipts. According to Heggen, "Each week, our team reviews hundreds of cashier transactions, patterns, and trends using software designed to identify transactional fraud, mistakes, and theft. Our job is to target 'bad guys' and identify merchandising and advertising events that cost our customers millions in gross margin loss."

Today, Heggen is working on a series of refunds that seem suspect. By using the software, combined with his years of experience in retail stores, he determines that over a 90-day period one cashier has processed almost $4,500 in refunds without corresponding transactions. In minutes, he sends the alert to his loss prevention contact at the company's headquarters for review. Within five hours, he learns that the cashier, a long-time associate and assistant front-end manager, signed a statement of admission and was terminated.

Heggen said, "This case is just one example. My team gets results! Some days it's all about fraud, other days focus on policy violations and training, and some days we're plugging gross margin leaks from poorly executed merchandising or advertising plans."

Between November 2004 and February 2005, Trax investigators identified and documented over $5 million in lost profits for clients nationwide. By remotely data mining customers' data, Trax data investigators spot loss, package support detail, initiate case files, and supply targeted action plans to reduce shrink and maximize profit.

The Trax DI team is directly responsible to stop shrink and measurably ensure improved customer profitability. According to Staci Wiley, manager of training and investigation services for Trax, "Our mandate is to help loss prevention and operations improve their results and hit their goals. By partnering with our customers we can have an absolute impact on their bottom line. I am excited about the growth of our department and the difference we are making for our customers."

About Trax(R) Retail Solutions

Trax Retail Solutions is the market leader in loss prevention, store operations control and profit optimization solutions for the retail industry and lists the following companies among its clients: Albertsons, Winn-Dixie Stores, Ahold USA, Osco Drug, SUPERVALU, Harris Teeter, CUB Foods, Farm Fresh Markets, Wesco, and dozens of other fine food, drug, convenience, and retail companies. The company's flagship ShrinkTrax Suite of loss prevention and store operations control solutions have helped more than 22,000 retailers worldwide improve profits by empowering store managers with education and training, world-class technology, and industry best practices for store operations.