Data General to Offer Worldwide Service and Support for BROCADE Solutions; Data General's Customer Service Division to Support Customers of BROCADE-Labeled Products.WESTBORO, Mass.--(BUSINESS WIRE)--Sept. 29, 1999-- Data General Corporation and Brocade Communications Systems Brocade, Inc. NASDAQ: BRCD, based in Silicon Valley, designs, manufactures, and sells storage networking solutions and management applications for storage area networks (SANs) and file area networks (FANs). , Inc. (BROCADE(R)) (Nasdaq: BRCD) announced today that Data General is now the worldwide authorized service provider An Authorized Service Provider (ASP) is a third party person that has been cleared to work on a product that is still under warranty by another company without voiding the warranty. for BROCADE-labeled products. Through a recently signed agreement, Data General's Customer Services organization will offer service and support for BROCADE products on a worldwide basis. The service agreement follows the recent OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and agreement between the two companies in which Data General's CLARiiON storage division selected the BROCADE SilkWorm silkworm, name for the larva of various species of moths, indigenous to Asia and Africa but now domesticated and raised for silk production throughout most of the temperate zone. The culture of silkworms is called sericulture. (R) Fibre Channel fabric A Fibre Channel fabric (or Fibre Channel switched fabric, FC-SW) is a switched fabric of Fibre Channel devices enabled by a Fibre Channel switch. Fabrics are normally subdivided by Fibre Channel zoning. Each fabric has a name server and provides other services. switches for use with CLARiiON Storage Area Network (SAN) solutions. This service and support agreement reinforces Data General's commitment to expanding its technical and consulting services, particularly services that enable organizations worldwide to successfully deploy advanced storage solutions - such as Fibre Channel and SANs - in any environment. Data General will provide these services worldwide through its new state-of-the-art, 24 hour International Customer Call Center. "We have established a powerful digital storage system for managing video assets - the Rice University SAN - providing an invaluable information sharing See data conferencing. resource that enhances the overall education experience. Working with a skilled and attentive CLARiiON support team throughout the implementation of our cost-efficient, scalable and heterogeneous SAN allowed us to gain the full value of CLARiiON full Fibre Channel storage and made the process easier. CLARiiON clearly understands our storage needs," said William Deigaard, Director of New Media and Student Computing at Rice University. "As a leading supplier of solutions, services and support worldwide, we look forward to working with BROCADE in supporting their channel partners," said Tom Rizk, vice president of Data General's Customer Service division. "By supporting customers around the globe in their use of BROCADE's best in class products, we have taken yet another step in offering a total package of storage and server solutions that include superior hardware, software, integration and services." "BROCADE is pleased to work with Data General to make Data General's excellent service and support capabilities available to our channel partners," said Peter Tarrant, BROCADE vice president of marketing and business development. "Data General's technical expertise and support capabilities are an ideal complement to BROCADE's existing service and support initiatives and will help further the deployment of advanced storage area networks." The Benefits of Data General's Customer Services To ensure that mission-critical business solutions run smoothly across the enterprise, Data General provides a broad range of value-added planning and implementation services to help customers design, implement, integrate and manage their system solutions quickly and easily. Data General's worldwide customer service network is available to assist BROCADE customers around the world 24 hours a day, 365 days a year. For more information on Data General's Customer Services please visit www.dg.com/services/. About Brocade Communications Systems, Inc. BROCADE (Nasdaq: BRCD) is the leading supplier of open Fibre Channel fabric solutions that provide the intelligent backbone for Storage Area Networks (SANs). The BROCADE SilkWorm(R) family of Fibre Channel switches Major manufacturers of Fibre Channel switches are: Brocade, Cisco, McData and Qlogic.
BROCADE is committed to maintaining open, standards-based solutions. Leading systems, applications, and storage vendors have selected BROCADE as their Fibre Channel connectivity standard, including CNT (Carbon NanoTube) See nanotube. , Compaq Computer, Data General Corporation, Dell Computer, Groupe Bull, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , McDATA Corporation, NEC (NEC Corporation, Tokyo, www.nec.com, www.necus.com) An electronics conglomerate known in the U.S. for its monitors. In Japan, it had the lion's share of the PC market until the late 1990s (see PC 98). NEC was founded in Tokyo in 1899 as Nippon Electric Company, Ltd. , Network Appliance, Sequent, Siemens Computer Systems, Silicon Graphics, and StorageTek. In addition, BROCADE counts industry leaders Computer Associates, Emulex, Legato, QLogic, Tivoli Systems, and VERITAS among its strategic partners. The company's headquarters is at 1901 Guadalupe Parkway, San Jose, CA 95131. Visit BROCADE at http://www.brocade.com, or contact the company at info@brocade.com. About Data General CLARiiON With its CLARiiON storage family, Data General Corporation (NYSE NYSE See: New York Stock Exchange :DGN DGN Design (file) DGN Dirección General de Normas (Standards Organization in Mexico) DGN MicroStation Design File (file format/extension) ) is the first major vendor to ship end-to-end Fibre Channel disk arrays, the foundation for deployment of Storage Area Networks (SANs). Having shipped more than 100,000 CLARiiON disk arrays and over 7 petabytes (7,000 terabytes) of usable RAID-protected storage, Data General is recognized as the world's leading storage supplier to OEMs. High-availability solutions, provided through resellers and direct to end users, feature flexible, scalable products for Windows NT and UNIX UNIX Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics). platforms. They include full Fibre Channel and SCSI SCSI in full Small Computer System Interface Once common standard for connecting peripheral devices (disks, modems, printers, etc.) to small and medium-sized computers. SCSI has given way to faster standards, such as Firewire and USB. disk arrays and Navisphere(R) storage management software. Data General, which is based in Westborough, Massachusetts, is a major supplier of storage and enterprise computing solutions for customers worldwide. In addition to CLARiiON Fibre Channel storage systems, the company's products include high-end NT and UNIX-based AViiON servers, and related software and services. The company reported fiscal 1998 revenues of $1.5 billion. Additional information on the company, its products, and services is available on the Internet at www.dg.com. More information on CLARiiON technology and products can be accessed on the Internet at www.clariion.com. CLARiiON and AViiON are registered trademarks of Data General Corporation. BROCADE, SilkWorm and SilkWorm Express are trademarks or registered trademarks of Brocade Communications Systems Incorporated, in the United States and/or in other countries. All other brand and product names referenced in this press release are trademarks or registered trademarks of their respective holders. |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion