Data Collection Resources releases CEMS version 6.0.Data Collection Resources, a provider of quality monitoring, call center recording and e-learning management solutions for call centers in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , has announced the general availability of CEMS CEMS Community of European Management Schools CEMS Continuous Emission Monitoring System CEMS Chemical Engineering & Materials Science CEMS Conversion Electron Mossbauer Spectroscopy CEMS Comprehensive Engine Management System CEMS Centralized Error Management System Release 6.0. CEMS 6.0 offers new features designed to strengthen performance and data management. New features include the evaluator performance dashboard, coaching activities management, real-time agent desktop global view and two new data management tools, an archive wizard and an auto delete function. DCR DCR Department of Conservation and Recreation DCR Decrease DCR Digital Cable Ready (television) DCR Dark Crisis (Yu-Gi-Oh! cards) DCR Debt Coverage Ratio DCR Dacryocystorhinostomy offers mid-market solutions that provide customers with affordable, flexible and reliable alternatives to enhance and improve the customer's experience without the high cost of owning a legacy quality monitoring and call center recording system. CEMS is DCR's core offering for organizations requiring a complete quality monitoring and call center recording solution that is collectively more affordable and budget friendly. CEMS can be cost-effectively configured con·fig·ure tr.v. con·fig·ured, con·fig·ur·ing, con·fig·ures To design, arrange, set up, or shape with a view to specific applications or uses: and implemented for total recording, random recording, record-on-demand, customized agent evaluation, real-time monitors for agent screens, synchronized syn·chro·nize v. syn·chro·nized, syn·chro·niz·ing, syn·chro·niz·es v.intr. 1. To occur at the same time; be simultaneous. 2. To operate in unison. v.tr. 1. audio video, e-learning management and management analysis and reporting. www.monitoringmadeeasy.com |
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