Danka's Strategic Accounts Focus Generates New Business; Company Signs Multi-Year Agreements With Pitney Bowes, Cendant Corporation.

Business Editors

ST. PETERSBURG, Fla.--(BUSINESS WIRE)--Aug. 13, 2002

Danka Business Systems PLC (Nasdaq:DANKY) today announced that it recently has won two multi-year agreements under its expanded and re-focused U.S. Strategic Accounts program. Danka signed a five-year contract with Pitney Bowes Management Services to upgrade its business centers across the United States (as well as in Canada), and the company additionally signed a three-year contract to provide office imaging equipment, services, and supplies to Cendant Corporation and to be the preferred supplier to its thousands of well-known franchisees across the nation.

"Both of these successes are the result of our new approach to what we call strategic accounts, particularly national and enterprise accounts," said Todd Mavis, chief operating officer of Danka's U.S. Group. "Our enterprise accounts initiative is focused on leveraging Danka's experience and comprehensive solutions set to address the diverse document information challenges of larger, more complex companies such as Pitney Bowes and Cendant."

Pitney Bowes Contract

Danka's winning Pitney Bowes bid centered around its new Danka @ the Desktop(TM) solution, which bundles multi-vendor imaging systems, advanced workflow software, customized applications software, and all associated services and support. The estimated value of the contract is $13 million based on current volume projections.

"We are excited to partner with Pitney Bowes on this important project, which further validates the advantages of our Danka @ the Desktop initiative," commented Mavis. "Our focus centered on what we could do to strengthen Pitney Bowes' leadership role in their marketplace. By drawing on our extensive expertise in print management, we were able to deliver a comprehensive solution with both immediate and long-term benefits. This approach provides an optimal process for cost-effectively expanding an organization's capabilities."

The Danka solution provides Pitney Bowes with a powerful, cost-effective way to transition 17 business centers to a connected, intelligent digital environment. Danka will install a combination of high-speed Heidelberg Digimaster 9110 imaging systems and Canon color and black & white copiers/printers, along with workflow software to manage all of the devices. In addition, Danka will integrate applications software that it has developed specifically for Pitney Bowes to enhance business center capabilities and streamline key processes. Danka also will provide system integration, training services, and ongoing technical services and supplies throughout the five-year term.

Danka @ the Desktop enables customers to improve document workflow and printing processes, increase productivity, and lower overall document production costs. Typical components include a workflow analysis by Danka's professional services consulting staff, integrated software that enhances control and accountability, necessary imaging system additions and upgrades, implementation services and printer network optimization, user training, and ongoing monitoring and technical support.

Cendant Contract

The Cendant agreement designates Danka as the exclusive provider of office imaging equipment, service, and supplies for Cendant's corporate locations. In addition, Danka becomes the preferred provider for thousands of Cendant's franchisees, which operate under such leading brands as Coldwell Banker, CENTURY 21, Avis, Days Inn, Super 8, Ramada, and Travelodge. The contract is valued at more than $10 million.

"Cendant is one of the foremost providers of travel, real estate, vehicle, and financial services in the world," noted Mavis. "This agreement enables Cendant and its franchisees to access Danka's world-class suite of document information solutions. It provides Cendant with choice and flexibility in acquiring the color and black-and-white copiers, fax machines, and multi-function devices that best meet its needs. It ensures high uptime performance for this equipment because of our well-regarded technical services and supplies business. And it gives Cendant the opportunity to benefit from our professional services consulting and integration abilities as well as our Danka @ the Desktop solution."

About Danka

Danka delivers value to clients worldwide by using its expert technical and professional services to implement effective document information solutions. As one of the leading independent providers of enterprise imaging systems and services, the company enables choice, convenience, and continuity. Danka's vision is to empower customers to benefit fully from the convergence of image and document technologies in a connected environment. This approach will strengthen the company's client relationships and expand its strategic value. For more information, visit Danka's web site at http://www.danka.com.

Certain statements contained in this press release, including statements related to Danka's future business and financial performance, are forward-looking. Such statements reflect the current views of Danka with respect to future events and are subject to certain risks, uncertainties and assumptions that could cause actual results to differ materially from those reflected in the forward-looking statements. Readers are cautioned not to place undue reliance on these forward looking statements, which reflect management's analysis only as of the date they are made.

Danka is a registered trademark and Danka @ the Desktop is a trademark of Danka Business Systems LLC. All other trademarks are the property of their respective owners.