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Daleen to Speak On Web Based Customer Care and Billing At ICM ebilling and eCRM Conference in Denver.


Business Editors/High-Tech Writers

DENVER--(BUSINESS WIRE)--Aug. 29, 2000

Session Will Highlight Customer Care and Billing Challenges

After a Merger or Acquisition

Daleen Technologies, Inc. (Nasdaq:DALN), a leading provider of eBusiness infrastructure software for service providers announced today that it will speak at the eBilling and eCRM for Telecommunications Conference held August 29-31 in Denver, Colorado.

During the three-day conference, presented by ICM ICM Intercom
ICM Integrated Crop Management
ICM International Congress of Mathematicians
ICM Information Classification and Management
ICM Intelligent Contact Management (Cisco)
ICM International Creative Management
, Daleen will join industry leaders who will address challenges involving the integration of front and back office applications to maximize customer retention.

Daleen is scheduled to lead the session entitled - "Determining the Best Billing Strategies After a Merger or Acquisition." Kelly Anderson, Sr. Product Manager, ICP/CLEC Markets for Daleen, will provide an overview of the challenges facing service providers when migrating billing operations after a merger or acquisition. She will explore the impact on enterprise systems, processes and resources. Ms. Anderson will highlight the critical decision-making factors for selecting an effective back office transition strategy. Ms. Anderson serves as chairperson for the Internet Protocol See Internet and TCP/IP.

(networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol.
 Detail Record Organization (IPDR IPDR Internet Protocol Detail Record Organization
IPDR Internet Protocol Detail Record
IPDR International Project Development Roadmap (Canada)
IPDR Internal Preliminary Design Review
IPDR Individual Program Data Records
.org) Business Requirements Working Group, as well as representing Daleen on the Message Processing Committee of the ATIS ATIS - A Tools Integration Standard  Ordering and Billing Forum (OBF OBF Ordering and Billing Forum
OBF Oregon Bach Festival
OBF Oregon Brewers Festival (Portland, Oregon)
OBF Open Bioinformatics Foundation
OBF Out of Box Failure
OBF Office of Budget and Finance
OBF Ohio Bible Fellowship
).

The session takes place on Wednesday, August 30 from 11:00 a.m to 11:45 a.m. at the Hyatt Regency Hotel The Regency Hotel was a hotel in Denver, Colorado. Built in the 1960s to serve as a regional convention center, it was famous locally for its large gold dome and the luxury of the rooms within.  in Denver.

About Daleen

Founded in 1989, Daleen (Nasdaq:DALN) is a leading provider of solutions that bond businesses and customers in the digital economy. Daleen's software solutions provide mission critical customer and partner management support for businesses that offer voice, data, web and applications hosting services over packet and circuit-switched networks. Daleen's eBusiness software products include eCare, for Internet-self care and partner management, BillPlex(R), for customer management and billing, and SwitchFlow(TM), for service activation. The company distributes its eBusiness software products throughout the world via Business Alliance Partners and other leading certified systems integrators including, Business Edge, Cap Gemini, Danet, Ernst & Young, Prolan pro·lan
n.
1. Human chorionic gonadotropin. No longer in scientific use.

2. Either of two hormones of the pituitary gland, luteinizing hormone and follicle-stimulating hormone. No longer in scientific use.
 and Unisys. Daleen is an active participant and provides leadership in industry forums such as the Global Billing Association, Ordering and Billing Forum (OBF), Internet Protocol Data Record (IPDR) working group, TeleManagement Forum and the Application Service Provider (ASP) Industry Consortium. In addition to its Boca Raton Boca Raton (bō`kə rətōn`), city (1990 pop. 61,492), Palm Beach co., SE Fla., on the Atlantic; inc. 1925. Boca Raton is a popular resort and retirement community that experienced significant industrial development in the 1970s and 80s. , FL headquarters, Daleen has regional offices located throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , and Toronto and London. For additional information regarding Daleen's products and services, visit the company web site at www.daleen.com.

Forward Looking Statements. All statements other than statements of historical fact included in this release are forward-looking statements. When used in this release, words such as "anticipate," "believe," "estimate," "expect," "intend" and similar expressions, as they relate to the Company or its management, as well as assumptions made by and information currently available to the Company's management, identify forward-looking statements. Actual results could differ materially from those contemplated by the forward-looking statements as a result of certain factors including, but not limited to: the effect of business and economic conditions; the impact of competitive products and pricing; and capacity and supply constraints or difficulties. Such statements reflect the current views of the Company with respect to future events and are subject to these and other risks, uncertainties and assumptions relating to relating to relate prepconcernant

relating to relate prepbezüglich +gen, mit Bezug auf +acc 
 the operations, results of operations, growth strategy and liquidity of the Company.
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Publication:Business Wire
Geographic Code:1USA
Date:Aug 29, 2000
Words:548
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