Daleen to Present IP Billing Case Study at Billing 2000 Global in Cannes.

Business Editors/Technology Writers

CANNES, France--(BUSINESS WIRE)--Nov. 28, 2000

Session will include Daleen customer CAIS Internet discussing the new

business model and challenges for new Internet Service Providers

Daleen Technologies, Inc. (Nasdaq:DALN), a leading provider of eBusiness infrastructure software solutions for service providers, announced today that it will speak at the Phillip's Group Billing 2000 Global Conference and Exhibition held 27-30 November at the Palais des Festivales et des Congres in Cannes, France.

Daleen will be joined by its customer, Cais Internet, for an in depth discussion of the implications of the network and associated challenges and opportunities faced by new IP operators. The session, entitled "IP Billing and The Network" will highlight the dynamic IP market and innovative new services being offered by emerging operators and the associated billing challenges being faced with varying business models. Kevin Steffey, Vice President of Sales and Marketing for Europe, Middle East and Africa for Daleen and Konstantin Girkhovskiy, Director of Applications Development for Cais Internet, will lead the session, scheduled for 30 November at the Palais des Festivales et det Congres.

Daleen is also a proud sponsor of the "Fastest High Quality Implementation" award category of the Billing Magazine Globe Awards 2000. The Globe Awards celebrate operator and communications service providers around the world that have excelled in implementing innovative billing strategies. Daleen established itself as a pioneer when it introduced BillPlex market-based software packages, the industry's first pre-configured, off-the-shelf customer management and billing packages tailored for specific vertical market requirements. Through the delivery of pre-configured, industry-ready solutions, Daleen's customers benefit from rapid time-to-operation while integrating existing enterprise and OSS applications to maximize their return on investment. In addition, two Daleen customers, Cais Internet and Norigen Communications have been nominated for prestigious awards being presented at the Billing Magazine Globe Awards 2000, to be held 28 November at the Martinez Hotel in Cannes.

Daleen will also showcase its industry leading BillPlex(R) Plus 4.0 and eCare software product suites for web-enabled customer management and billing at stand D1A. Daleen's pre-configured industry ready software packages provide off-the-shelf functionality for a wide range of voice and data services offered by competitive, wireless operators and PTTs. Daleen continues to set the industry standard for flexibility, convergence, integration and rapid time-to-operation, providing a future proof solution to address the ongoing, dynamic shifts in technology and service offerings.

About Daleen

Founded in 1989, Daleen (Nasdaq:DALN) is a leading provider of solutions that bond businesses and customers in the digital economy. Daleen's software solutions provide mission critical customer and partner management support for businesses that offer voice, data, web and applications hosting services over packet and circuit-switched networks. Daleen's eBusiness software products include eCare for web-based customer self-care and partner management; BillPlex(R) Plus for web-enabled customer management and billing; and SwitchFlow(TM) for service activation. The company distributes its eBusiness software products throughout the world via Business Alliance Partners and other leading certified systems integrators including BusinessEdge, Cap Gemini Ernst & Young, DMR, Danet, Prolan, Telcordia and Unisys. Daleen is an active participant and provides leadership in industry forums such as the Global Billing Association, Ordering and Billing Forum (OBF), Internet Protocol Data Record (IPDR) working group, TeleManagement Forum and the Application Service Provider (ASP) Industry Consortium. In addition to its Boca Raton, Florida headquarters, Daleen has regional offices located throughout the United States, Canada and Europe. For additional information regarding Daleen's products and services, visit the company web site at www.daleen.com.

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