Daleen and Danet Collaborate in Delivery of Revenue Assurance Solutions; Daleen to Showcase Asuriti at Upcoming Revenue Assurance Conference.

Business Editors/High-Tech Writers

Telestrategies Revenue Assurance Conference

BOCA RATON, Fla.--(BUSINESS WIRE)--Sept. 22, 2003

Daleen Technologies, Inc. (OTCBB:DALN), a global provider of licensed and outsourced billing and customer management, OSS and revenue assurance solutions for traditional and next generation service providers, today announced an expansion of its long-standing strategic partnership with Danet which will bring practical, ROI-driven revenue assurance and cost management solutions to convergent telecom service providers. The two companies are extending their current billing and OSS relationship to collaborate in the sales and delivery of comprehensive revenue assurance and cost management solutions, including Daleen's new Asuriti(TM) software, and Danet's financial assurance solutions. Introduced in June of 2003, Asuriti is designed to maximize a service provider's revenues through the detection and elimination of leaks, gaps and errors in data, systems and processes that can delay, compromise or prevent accurate revenue recovery.

In recent months, revenue assurance and cost management initiatives have taken a higher profile among telecom senior managers as evidence that both the problem -- and of effective solutions -- have mounted. On average, the amount of annual revenue leakage among telecom providers is estimated to be between 3% and 11% of gross revenues, although some studies place losses among wireless and IP-based carriers significantly higher. For a mid-sized carrier with revenues in the $75 - 100 million range, that equates to a loss of anywhere from $2.25 million up to $11 million a year, a number that is too large for today's earnings-conscious executives to ignore.

The industry has rallied around this problem, producing a myriad of solutions that range from consulting services and audits to process re-engineering and automated tools. "While any one of these can have a positive impact, we believe that technology-based solutions are the best way to ensure long term results for an evolving organization," explains Frank Dickinson, senior vice president of marketing and product management for Daleen. "Our partnership with Danet combines the benefits of the Asuriti toolset with Danet's established financial assurance offering to offer sustainable improvement to our customers' bottom lines."

Danet's financial assurance practice incorporates the traditional practices of revenue assurance and cost management processes to create permanent and comprehensive results that improve a company's financial well-being. Its philosophy, like Daleen's, is based on leaving each customer with the measures, statistics, processes and tools that allow for ongoing monitoring and improvement of that area. Danet's goal for customers is not to achieve operational efficiency for its own sake, but rather immediate, measurable and sustainable improvement to the company's bottom line. Using a holistic approach that examines a company from end-to-end, Danet has successfully delivered significant monthly, recurring savings to numerous customers.

"Asuriti continues Daleen's strong legacy of harnessing advanced technology to deliver highly-functional tools that improve the speed, accuracy and processing of mission critical data," said George Bordo, Danet's president and CEO. "This partnership taps into both companies' core competencies, bringing together product, solutions, and a deep understanding of telecom processing to solve one of the most pressing problems the industry faces today."

Asuriti reaches across networks and into a provider's OSS, using intricate business rules to validate, track, analyze, and enhance data as it moves between systems so that providers can identify and correct discrepancies as they occur, before they result in lost revenue. Its highly-configurable architecture allows providers to take proactive steps to address a wide variety of scenarios where revenue leakage is likely. These include the ability to calculate expected charges against actual charges to detect over-billing conditions; validate charges, costs and margins associated with services or partners to analyze profitability; and capture records that were previously "dropped" to increase revenue. Asuriti works in parallel to a provider's existing systems with minimal disruption to or degradation of operational processes. Customers may license the software or outsource their revenue assurance processes to Daleen through its BillingCentral(R) ASP.

Daleen will showcase its Asuriti product to more than 200 telecom managers at the Telestrategies Revenue Assurance conference, September 23 -24 in Scottsdale, AZ. Conference attendees are invited to hear Ron Van Orden, Executive Director of Strategic Markets for Daleen, present "The Dollars are in the Data: Capturing Lost Revenues with Asuriti," on Tuesday, September 23, at 10:10 a.m.

About Daleen

Daleen Technologies, Inc. is a global provider of high performance billing, OSS and revenue assurance software, with a comprehensive outsourcing solution for traditional and next generation service providers. Daleen's solutions utilize advanced technologies to enable providers to reach peak operational efficiency while driving maximum revenue from products and services. Core products include its RevChain(R) billing and customer management software, Asuriti(TM) event management and revenue assurance software, and BillingCentral(R) ASP outsourcing services. More information is available at http://www.daleen.com.

About Danet

Danet is a global provider of information technology services and business solutions. Danet delivers business consulting, systems integration, application development and operations services to enable clients to accelerate growth, streamline operations and create new levels of customer value. Principal Danet shareholders include SAIC and Deutsche Telekom AG. Danet is uniquely positioned to provide the abundant resources, knowledge base, and diverse offerings of a large organization, as well as the responsiveness and flexibility of a smaller organization.

Information with Respect to Forward-Looking Statements. Statements in this release may be considered "forward-looking statements" within the meaning of the Securities Act of 1933 and the Securities Exchange Act of 1934, as amended by the Private Securities Litigation Reform Act of 1995. These include statements regarding the intent, belief or current expectations of the Company and the assumptions on which these statements are based. Prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and that actual results may differ materially from those contemplated by such forward-looking statements. Important factors currently known to management that could cause actual results to differ materially from those in forward-looking statements include business concentration; the Company's ability to continue as a going concern; the Company's ability to successfully implement its aggregation strategy; the Company's inability to achieve profitability; customers' and potential customers' market position and lack of financial resources; the costs and success of the Company's international expansion; the ability of the Company to develop and protect its intellectual property; the Company's relationship with third party software vendors and service providers; competition; the Company's ability to retain senior management and other key personnel; low price and volatility of the Company's common stock and the impact of the delisting from The Nasdaq SmallCap Market; the on-going securities class action against the Company; and the rights and preferences of the series F convertible preferred stock. These factors and others are described in the Company's most recent SEC filings including its 2003 Annual Meeting Proxy Statement and the most recently filed Form 10-K and in the Company's Quarterly Reports on Form 10-Q. The Company undertakes no obligation to update the forward-looking statements in this news release.

(C)Daleen Technologies, Inc. All rights reserved. Daleen, the Daleen logo, RevChain, Asuriti, and BillingCentral are trademarks, or service marks, of Daleen Technologies, Inc. in the United States and other countries. All other trademarks and registered trademarks are property of their respective owners.