Daleen Technologies: EUR Datacenter Selects BillPlex for Premier Telecom Industry ASP Offer.

Business Editors

BOCA RATON, Fla.--(BUSINESS WIRE)--May 3, 2000

EUR Enhances Product Line to Support Industry Drive Toward

Emerging ASP Business Model

Daleen Technologies, Inc. (Nasdaq:DALN), a leading provider of eBusiness solutions that bond businesses and customers in the digital economy, announced today that EUR Datacenter Inc. has selected BillPlex(R) as its customer management and billing solution for the integrated communications provider (ICP) marketplace.

EUR will deliver this product suite using the application service provider (ASP) model, making them among the first established suppliers to provide this type of service to the ICP market. EUR Datacenter Inc., a privately held company based in Mechanicsburg, Pennsylvania, offers a broad range of services to fast-growing markets, including customer management and billing services, outsourcing capability for billing operations and information technology support staff, network management, and data center services throughout the US and Canada. During its forty years in business, it has built a strong customer base including independent local exchange carriers, long distance providers, and various non-telecommunication providers. Among its customers are industry-leading communications service providers, such as AT&T and Time Warner Telecommunications. Serving as the foundation of its new ASP business, BillPlex will provide a flexible, scalable customer management and billing solution for the competitive ICP market.

"The ASP delivery model is an ideal fit for the rapid growth and changing industry needs in the ICP market," said Creedin Paulus, president and CEO of EUR Datacenter. "By outsourcing non-core functions to EUR, providers can focus on their core competencies and strategic business priorities. We selected BillPlex as the cornerstone of our ASP business model because it is a brand name solution that is respected in the billing industry." Paulus continued, "It offers us robust product capabilities, as well as flexible application to any type of communication service provider in the market today, from local resale to wireless services. The Daleen management team worked closely with us to meet our specific business needs and their willingness to do this was instrumental in making our convergent model successful." "EUR has an exceptional track record of service to the telecommunications industry. We are excited about working with them and are confident that BillPlex will prove to be a solid foundation for their new business," said Dave Corey, president and COO of Daleen Technologies. "BillPlex's convergent design, coupled with its intrinsic ability to support sophisticated billing models, makes it the ideal solution for use in an ASP environment, where flexibility and cost effectiveness are essential." "Using an ASP for customer management and billing services allows integrated communication providers to focus their growth on strategic imperatives, such marketing and network expansion, while utilizing the infrastructure and expertise of the ASP to support their unified communication offerings," said Paul Hughes, a research director with the Yankee Group. "EUR Datacenter's initial offering of this model to the telecommunications industry opens the door for ICPs, by helping to reduce or eliminate the outlay of up-front capital, and offering increased flexibility to the provider and their customers."

About Daleen Technologies

Founded in 1989, Daleen (Nasdaq:DALN) is a leading provider of solutions that bond businesses and customers in the digital economy. Daleen's software solutions provide mission critical support to businesses that offer voice, data, web and applications hosting services over packet and circuit-switched networks. The company distributes its eBusiness, OSS gateway, service activation and BillPlex(R) products throughout the world via Business Alliance Partners and other leading certified systems integrators including AMS, Business Edge, Cap Gemini, Danet, Ernst & Young, Prolan and Unisys. Daleen is an active participant and provides leadership in industry forums such as the Ordering and Billing Forum (OBF), Internet Protocol Data Record (IPDR) working group and the Application Service Provider (ASP) Industry Consortium. In addition to its Boca Raton, FL headquarters, Daleen has regional offices located throughout the United States, and Toronto and London. For additional information regarding Daleen's products and services, visit the company web site at www.daleen.com.

About EUR Datacenter Inc.

Founded in 1960, EUR Datacenter, Inc. is a leading provider of end-to-end outsourced, integrated, billing and customer care services to the telecommunications industry. EUR supports some of the world's foremost communications providers with customer care, end-user billing, CABS, and wholesale billing services. In order to provide a complete solution, EUR augments these high quality billing services with systems design, development and integration, remittance processing, web bill presentment, print fulfillment and customer care services.