Daleen Introduces Revenue Assurance Package for Resellers; Pre-configured Application Modules Offer Faster Deployment and Immediate Results.

BOCA RATON, Fla. -- Daleen Technologies, Inc. (OTCBB:DALN), a global provider of licensed and outsourced billing and operational support solutions for traditional and next generation service providers, announced the launch of Asuriti(TM) for Resellers, a tailored package that provides resellers with a high value, low risk approach to revenue assurance. The Asuriti for Resellers package includes five application modules that can be purchased and deployed incrementally for maximum precision and effective cost control. The company will debut the Asuriti for Resellers package this week at the Telestrategies Fall Revenue Assurance conference in Phoenix, AZ.

According to a recent report issued by the Yankee Group, wholesale revenue has grown to 28 percent of the total U.S. wireline market. But while the demand for services, including data and IP is gaining, resellers still face an uphill battle where costs and margins are concerned. Because of their reliance on information provided by network service providers to bill their end customers, resellers are at a revenue assurance disadvantage. Unless detected and corrected in a timely manner, any errors in billing go directly against the reseller's overall cost structure, while offering no reasonable opportunity to recover lost revenue. Some of the most common errors include call detail records with incorrect rates, incomplete or duplicate call records, non-customer charges that are mistakenly directed to the reseller, and deviations between daily or weekly files as compared to month-end summaries.

Asuriti establishes an ongoing, systemic process for detecting and recovering potential revenue as data is processed across multiple systems. Based on Daleen's proven Asuriti platform, this new package offers resellers the essential building blocks for a highly effective, affordable revenue assurance strategy. Each module is targeted at a specific problem area in a reseller's OSS and is pre-configured with specific business rules that are needed to validate or reconcile information from the vendor's bills with the corresponding data contained in customers' bills. The Asuriti for Reseller modules include:

--Usage Validation

--Usage Reconciliation

--MRC/NRC Validation

--MRC/NRC Reconciliation

--Service-to-Bill Reconciliation

"The Asuriti for Resellers package takes direct aim at the problems today's resellers face in managing their supply costs and maximizing margins," said Frank Dickinson, Senior Vice President of Product Management and Marketing for Daleen. "The modular application approach and incremental pricing strategy allows resellers to quickly target specific areas of vulnerability for the most immediate payback, and add additional layers as needed to recover more revenue."

Daleen leveraged its experience with customers, including reseller USA Digital Communications, to design the Asuriti for Resellers package. USA Digital started using Asuriti when it transferred its billing operations to Daleen's BillingCentral(R) ASP in 2003. Daleen quickly discovered that USA Digital was consistently overcharged on its monthly invoices, significantly reducing the margins on its retail billing. In less than six months, Asuriti identified an average of 15 percent in overbilling on USA Digital's wholesale invoices. Brent West, Director of Operations for USA Digital, will present his company's results and lessons learned at the Telestrategies conference.

Application Modules

Daleen's approach offers resellers a choice of two base modules - Usage Validation or MRC/NRC Validation - as the foundation layer for revenue assurance. These base modules include the web interface and other essential components needed to run the system, along with a comprehensive range of functionalities, such as exception processing, case management, dynamic reporting, and contract maintenance, which are available right out-of-the-box. Standard delivery includes expert onsite installation, setup and testing, and end-user training.

The Usage Validation module provides an automated process for verifying the integrity of usage data received from suppliers. The system performs a series of checks to verify the completeness and accuracy of usage records, to eliminate duplicates and identify overbilling and underbilling conditions and other discrepancies. Exceptions are flagged for further review through the system's case management functionality. Similarly, the MRC/NRC Validation Module uses a series of audit steps to ensure that the charges received by the reseller on a monthly basis are not duplicated, are associated with its customers, and that the rates charged are in compliance with those in its contracts.

The second layer of application modules, Usage Reconciliation and MRC/NRC Reconciliation, provide additional layers of data validation, while also giving resellers the ability to perform margin analysis at a service, customer or carrier level. Asuriti's automated reconciliation process allows resellers to re-evaluate their positions relative to specific suppliers and customers on a more accurate and timely basis, and make changes as needed to optimize their bottom line. For example, the ability to calculate margins, rather than relying on a process of rate averaging, can be a significant advantage as resellers attempt to maximize margins by shifting traffic from one network to another to take advantage of the most competitive rates.

The Service-to-Bill Reconciliation module is the final building block and can be added by resellers having deployed either Usage Validation and Reconciliation or MRC/NRC Validation and Reconciliation as their foundation. It works in conjunction with the reconciliation modules to ensure that orders placed by resellers are processed quickly, worked by their suppliers, and then accurately reflected in their supplier invoices and in their own billing systems.

About Daleen

Daleen Technologies, Inc. is a global provider of high performance billing and customer care, OSS and revenue assurance software, with a comprehensive outsourcing solution for traditional and next generation service providers. Daleen's solutions utilize advanced technologies to enable providers to reach peak operational efficiency while driving maximum revenue from products and services. Core products include its RevChain(R) billing and customer management software, Asuriti(TM) event management and revenue assurance software, and BillingCentral(R) ASP outsourcing services. The company's RevChain and BillPlex(R) products are used by customers in Europe, the Americas and Australia. More information is available at http://www.daleen.com.

Information with Respect to Forward-Looking Statements. Statements in this release may be considered "forward-looking statements" within the meaning of the Securities Act of 1933 and the Securities Exchange Act of 1934, as amended by the Private Securities Litigation Reform Act of 1995. These include statements regarding the intent, belief or current expectations of the Company and the assumptions on which these statements are based. Prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and that actual results may differ materially from those contemplated by such forward-looking statements. Important factors currently known to management that could cause actual results to differ materially from those in forward-looking statements include business concentration; the Company's ability to continue as a going concern; the Company's ability to successfully implement its aggregation strategy; the Company's inability to achieve profitability; customers' and potential customers' market position and lack of financial resources; the costs and success of the Company's international expansion; the ability of the Company to develop and protect its intellectual property; the Company's relationship with third party software vendors and service providers; competition; the Company's ability to retain senior management and other key personnel; low price and volatility of the Company's common stock and the impact of the delisting from The Nasdaq SmallCap Market; the on-going securities class action against the Company; and the rights and preferences of the series F convertible preferred stock. These factors and others are described in the Company's most recent SEC filings including its most recently filed Form 10-K. The Company undertakes no obligation to update the forward-looking statements in this news release.

(C)Daleen Technologies, Inc. All rights reserved. Daleen, the Daleen logo, RevChain, Asuriti, BillPlex, Network Strategies, EventProcessor and BillingCentral are trademarks, or service marks, of Daleen Technologies, Inc. in the United States and other countries. All other trademarks and registered trademarks are property of their respective owners.