Daleen Chosen by Integra Telecom to Provide Comprehensive Customer Management and Billing Solution.

Business Editors/High-Tech Writers

BOCA RATON, Fla.--(BUSINESS WIRE)--Oct. 4, 2000

BillPlex(R)Plus ICP package to support robust data and

communications service offering

Daleen Technologies, Inc. (Nasdaq:DALN) announced today that Integra Telecom, a premier integrated communications provider (ICP) offering IP voice and data services in the Midwest and Pacific Northwest, selected Daleen's flexible, convergent BillPlex Plus package solution for its customer management, billing and electronic bill presentment. Daleen's industry leading, market-ready solution will provide Integra with a quick implementation and rapid time to revenue.

Integra Telecom selected the BillPlex Plus ICP package solution to support its full range of essential communications services that it supplies to small to mid-size businesses and institutions in the upper Midwest and Pacific Northwest regions. Services including local dial tone, domestic and international long distance, high-speed Internet and data services (including digital subscriber line or DSL), and voice mail. Integra`s offering is supported by its carrier-class network-operating center that currently support and serves over 50,000 access lines.

"We selected BillPlex Plus as its proven and flexible architecture enabled us to successfully meet our business requirements. Daleen's BillPlex Plus offered Integra a rapid implementation and time to revenue providing us with a maximum return on investment. By first quarter 2001, we anticipate extending BillPlex's functionality through integration with our order management, financial and network management systems," said Rob Smith, IT Director for Integra Telecom. Additionally, Daleen's ICP package was pre-tailored to our market requirements, allowing us to immediately support a broad range of current services while simultaneously providing the flexibility to support future services and web-based customer care."

"Progressive service providers such as Integra Telecom recognize that flexible and adaptable solutions are crucial to supporting evolving business models and rapid industry change," said Jim Daleen, chairman and CEO of Daleen Technologies. "BillPlex Plus is a future-proof solution that provides the ability to support any type of service, digital content or applications that empowers service providers to design the business model that enhances their competitive position in this dynamic marketplace."

About Integra Telecom

Headquartered in Portland, Oregon, Integra Telecom is an integrated communications provider offering a full range of communications services, including local dial tone, long distance and high-speed Internet and data services to its commercial, institutional, and other sophisticated customers. Integra's combined operations serve over 50,000 access lines in the upper Midwest and Pacific Northwest regions.

About Daleen

Founded in 1989, Daleen (Nasdaq:DALN) is a leading provider of solutions that bond businesses and customers in the digital economy. Daleen's software solutions provide mission critical customer and partner management support for businesses that offer voice, data, web and applications hosting services over packet and circuit-switched networks. Daleen's eBusiness software products include eCare, for Internet-self care and partner management, BillPlex(R), for customer management and billing, and SwitchFlow(TM), for service activation. The company distributes its eBusiness software products throughout the world via Business Alliance Partners and other leading certified systems integrators including, BusinessEdge, Cap Gemini Ernst & Young, Danet, Prolan and Unisys. Daleen is an active participant and provides leadership in industry forums such as the Global Billing Association, Ordering and Billing Forum (OBF), Internet Protocol Data Record (IPDR) working group, TeleManagement Forum and the Application Service Provider (ASP) Industry Consortium. In addition to its Boca Raton, Florida headquarters, Daleen has regional offices located throughout the United States, Canada and Europe. For additional information regarding Daleen's products and services, visit the company web site at www.daleen.com.

Forward Looking Statements. All statements other than statements of historical fact included in this release are forward-looking statements. When used in this release, words such as "anticipate," "believe," "estimate," "expect," "intend" and similar expressions, as they relate to the Company or its management, as well as assumptions made by and information currently available to the Company's management, identify forward-looking statements. Actual results could differ materially from those contemplated by the forward-looking statements as a result of certain factors including, but not limited to: the effect of business and economic conditions; the impact of competitive products and pricing; and capacity and supply constraints or difficulties. Such statements reflect the current views of the Company with respect to future events and are subject to these and other risks, uncertainties and assumptions relating to the operations, results of operations, growth strategy and liquidity of the Company.