Daleen Brings USA Digital Online in BillingCentral Outsourcing Center; Second Phase of Implementation to Deliver EBP and Event Management.

Business Editors/High-Tech Writers

BOCA RATON, Fla.--(BUSINESS WIRE)--July 2, 2003

Daleen Technologies, Inc. (OTCBB:DALN), a global provider of licensed and outsourced billing, customer care, event management, and revenue assurance solutions for traditional and next generation service providers, today announced the addition of USA Digital, Inc. as one of the company's latest clients to go-live in its BillingCentral(R) ASP outsourcing center. USA Digital signed a three-year contract for outsourced billing and rating services, leveraging Daleen's carrier-class BillingCentral(R) operation for improved operational performance and new Asuriti(TM) for Event Management software (formerly Simpliciti.net(TM)) for erred event processing, and quick, concise reporting.

Headquartered in Edmund, Oklahoma, USA Digital is a privately-held provider of high-volume long distance, high speed Internet and data transport services to call centers and businesses throughout the U.S. The first phase of this implementation, which involved the transfer of USA Digital's billing operations to Daleen, was completed on April 26. The second phase of the implementation, which is currently underway, will add Electronic Bill Presentment (EBP) capabilities to Daleen's billing solution, as well as event management functionality through its Asuriti product. Previously marketed as Simpliciti.net, Daleen has expanded this product platform with additional configurations for revenue assurance, and relaunched it under the new Asuriti brand.

"Today's demands for revenue and margin growth are placing increased pressure on back office systems to deliver far more than basic functionalities," said Brent West, Director of Operations for USA Digital. "Daleen's advanced products and flexible outsourcing offering provide a total solution that will add significant value to our billing operations."

BillingCentral offers a high-value, efficient solution that can be custom-tailored to a service provider's specific business requirements. Daleen's experts use finely-tuned, structured processes to provide end-to-end support to clients, including technical back-office support, event collection and processing, data center facilities, reports, analysis and reconciliation, invoice generation, and delivery to the print vendor.

To enhance their revenue assurance efforts, USA Digital will use Daleen's Asuriti product to identify and eliminate costly revenue leaks and ensure that they are capturing and retaining maximum revenue from services delivered. Through its centralized event management and advanced monitoring capabilities, Asuriti will allow USA Digital to reconcile and validate invoices, and monitor its wholesale usage charges for discrepancies that could otherwise result in excessive charges. An estimated 65 million records per month will be processed through Asuriti.

"More and more, service providers like USA Digital are recognizing that a customized outsourcing package can deliver greater value in a faster timeframe than a traditional licensed solution," said Gordon Quick, president and CEO of Daleen. "We look forward to working in partnership with USA Digital to help them reach their business and operational goals."

About Daleen

Daleen Technologies, Inc. is a global provider of high performance billing, customer care, event management and revenue assurance software, with a comprehensive outsourcing solution for traditional and next generation service providers. Daleen's solutions utilize advanced technologies to enable providers to reach peak operational efficiency while driving maximum revenue from products and services. Core products include RevChain(R) billing and customer management software, Simpliciti.net(TM) event management application, BillingCentral(R) ASP outsourcing services, and the new Asuriti(TM) event management and revenue assurance software. More information is available at http://www.daleen.com.

Information with Respect to Forward-Looking Statements. Statements in this release may be considered "forward-looking statements" within the meaning of the Securities Act of 1933 and the Securities Exchange Act of 1934, as amended by the Private Securities Litigation Reform Act of 1995. These include statements regarding the intent, belief or current expectations of the Company and the assumptions on which these statements are based. Prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and that actual results may differ materially from those contemplated by such forward-looking statements. Important factors currently known to management that could cause actual results to differ materially from those in forward-looking statements include business concentration; the Company's ability to continue as a going concern; the ability of the Company to successfully integrate the Abiliti assets, operations and management; the Company's ability to successfully implement its aggregation strategy; our inability to achieve profitability; customers' and potential customers' market position and lack of financial resources; the costs and success of the Company's international expansion; the ability of the Company to develop and protect its intellectual property; the Company's relationship with third party software vendors and service providers; competition; the Company's ability to retain senior management and other key personnel; low price and volatility of the Company's common stock and the impact of the delisting from The Nasdaq SmallCap Market; on-going securities class action against the Company; and the rights and preferences of the series F convertible preferred stock. These factors and others are described in the Company's most recent SEC filings including its 2003 Annual Meeting Proxy Statement and the most recently filed Form 10-K and in the Company's Quarterly Reports on Form 10-Q. The Company undertakes no obligation to update the forward-looking statements in this news release.

(C)Daleen Technologies, Inc. All rights reserved. Daleen, the Daleen logo, RevChain, Simpliciti.net, Asuriti, and BillingCentral are trademarks, or service marks, of Daleen Technologies, Inc. in the United States and other countries. All other trademarks and registered trademarks are property of their respective owners.