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Daleen's BillPlex Powers Norigen, a Leading Canadian Service Provider.


BOCA RATON Boca Raton (bō`kə rətōn`), city (1990 pop. 61,492), Palm Beach co., SE Fla., on the Atlantic; inc. 1925. Boca Raton is a popular resort and retirement community that experienced significant industrial development in the 1970s and 80s. , Fla.--(BUSINESS WIRE)--Dec. 9, 1999--

Daleen announces completion of system for broad set of

integrated communications services

Daleen Technologies, Inc. (Nasdaq: DALN), a leading provider of next generation customer management and billing solutions, announced today the successful delivery of its BillPlex(R) ICP (1) (Internet Cache Protocol) A protocol used by one proxy server to query another for a cached Web page without having to go to the Internet to retrieve it. See CARP and proxy server.  Market Package to Toronto-based Norigen Communications, a premier integrated communications provider (ICP).

Targeted to business customers in Canada, Norigen's One source(TM) portfolio is a package of communications services that includes high speed Internet, mobile PCS (1) (Personal Communications Services) Refers to wireless services that emerged after the U.S. government auctioned commercial licenses in 1994 and 1995. This radio spectrum in the 1. , and local and long distance services using a simplified, one bill, one point-of-contact solution. Norigen is presently marketing One source in Toronto, and will offer it in Calgary, Montreal and Vancouver in January. Daleen's BillPlex system enables Norigen to handle data collection, rating, invoicing, treatment and collections, and integrates with the provider's existing general ledger General Ledger

A company's accounting records. This formal ledger contains all the financial accounts and statements of a business.

Notes:
The ledger uses two columns: one records debits, the other has offsetting credits.
 system.

"We needed a billing and customer care solution that offered a simple one bill approach," said Saied Nadjafi, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Norigen Communications Inc. "The BillPlex ICP market package is a perfect complement to our One source portfolio because we can provide our customers with all our services on one bill in a simple, easy-to-understand format. Operationally, it's also a system that is significantly easier to administer."

Focus group research recently commissioned by Norigen confirms a clear demand for bundling. Data from the project suggest that about 80 percent of Canadian businesses Canadian Business is the longest-publishing business magazine in Canada. It was founded in 1928 as The Commerce of the Nation, the organ of the Canadian Chamber of Commerce. The magazine was renamed Canadian Business in 1933.  would purchase two or more services from a single supplier with a simple one-stop/one bill model if offered. Norigen extends that concept even further by providing one-to-one consultations with sales consultants who visit offices to complete needs assessments and service recommendations. The company's business model calls for all service issues to be directed to a single contact person, supported by a fully automated business support system.

"Canada's telecom industry is dynamic, fast-growing and highly competitive. Selecting the right customer management and billing solution is a critical decision that can give providers a competitive edge by positioning them for growth and enabling them to better serve their customers," stated Jim Daleen, CEO of Daleen Technologies. "BillPlex's integrated market-packages are the answer for companies like Norigen that need convergence and scalability to meet needs presented by the explosive growth of such ICPs."

About Norigen:

Norigen Communications Group Inc. is a Canadian-owned private holding company, whose principal subsidiary is Norigen Communications Inc. Norigen Communications Inc. is an integrated telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications.  provider, offering a complete portfolio of services specialized spe·cial·ize  
v. spe·cial·ized, spe·cial·iz·ing, spe·cial·iz·es

v.intr.
1. To pursue a special activity, occupation, or field of study.

2.
 for the small and medium business community. Headquartered in Toronto, Norigen is offering service immediately in selected areas throughout Toronto, with plans to rollout One source(TM) in Calgary, Montreal and Vancouver by early 2000. For more information, visit the Norigen web- site at www.norigen.com

About Daleen Technologies, Inc.

Founded in 1989, Daleen (Nasdaq: DALN) provides next-generation customer management and billing software that serves as the core of an enterprise solution for convergent communications providers. The company distributes its flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , BillPlex(R) throughout the world via Business Alliance Partners and other leading systems' integrators including AMS AMS - Andrew Message System , Business Edge, Cap Gemini, Danet, and Unisys. In addition to its Boca Raton, FL headquarters, Daleen has regional offices throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . For additional information regarding Daleen's products and services, visit the company website at http://www.daleen.com.
COPYRIGHT 1999 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1999, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1CANA
Date:Dec 9, 1999
Words:544
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