Daleen's BillPlex Deployed As Community Telephone's Billing and Customer Care Platform for Fiber Optic Network Services.BOCA RATON Boca Raton (bō`kə rətōn`), city (1990 pop. 61,492), Palm Beach co., SE Fla., on the Atlantic; inc. 1925. Boca Raton is a popular resort and retirement community that experienced significant industrial development in the 1970s and 80s. , Fla.--(BUSINESS WIRE)--Nov. 8, 1999-- Convergent system's open architecture and feature set perfect for rapidly expanding CLEC (Competitive Local Exchange Carrier) An organization offering local telephone service that is not one of the traditional telephone companies. The Telecommunications Act of 1996 allowed competition to the incumbent telcos (ILECs), enabling new companies (CLECs) Daleen Technologies, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : DALN) today announced that it has completed the implementation of its BillPlex convergent billing and customer care system for Evansville, Indiana-based Community Telephone. Daleen's signature product now serves as the platform supporting Community Telephone's state-of-the-art, fiber optic communications network The transmission channels interconnecting all client and server stations as well as all supporting hardware and software. in Kentucky and southern Indiana Southern Indiana, in the United States, is notable because it is culturally distinct from the rest of the state. The area's geography has led to a blend of Northern and Southern culture that is not found in the rest of Indiana. . Community Telephone is a Competitive Local Exchange Carrier (CLEC) serving a growing customer base of 25,000. The company also provides high-speed Internet See broadband. connectivity and hosting, hotel long distance and zero-plus dialing services to markets in the central United States The Central United States is sometimes conceived as between the Eastern United States and Western United States as part of a three-region model, roughly coincident with the Midwestern United States plus the western and central portions of the Southern United States; the term is . "Our service offerings are being enhanced very rapidly and our customer base is growing just as fast. It was extremely important for us to select a system that would allow us to control our own destiny," said John Greenbank, Community Telephone's Vice President of Operations. "We selected BillPlex because it gives us that control. We can handle system operation and maintenance, design our own bill formats and create new rate plans and programs without outside assistance or the associated costs and delays. This is a powerful competitive advantage for us that allows us not only to respond more quickly to market changes, but also to run our operations with lower operating costs." "One of the most important design philosophies behind BillPlex is owner control. The owner should be able to run the system, handle all routine operations and maintenance and have complete control over the evolution of the system," said Jim Daleen, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Daleen Technologies. "Companies such as Community Telephone understand the power of owner control. It gives them freedom: freedom from change requests, freedom from unknown and unbounded expenses for future system modification, and freedom to run their own businesses for success in their markets." Daleen introduced the concept of market-based packages to the industry with the release of its CLEC package in the first quarter of 1999. Since then, it has added to the product family by introducing an ICP (1) (Internet Cache Protocol) A protocol used by one proxy server to query another for a cached Web page without having to go to the Internet to retrieve it. See CARP and proxy server. package for integrated communications providers and an Internet Access and Data Services package for providers of communication and information services See Information Systems. based on IP and packet switching technology. The market-based packages provide a pre-configured data model and business processes that are tailored especially for providers of particular groups of services. The packages also come complete with pre-integration to other standard software and include set up and acceptance testing. About Daleen Technologies Founded in 1989, Daleen (Nasdaq: DALN) provides next-generation Billing and Customer Care software that serves as the core of an enterprise solution for convergent communications providers. The company distributes its flagship product, BillPlex(tm) throughout the world via Business Alliance Partners and other leading systems integrators including AMS AMS - Andrew Message System , Business Edge, Cap Gemini, Danet and Unisys. In addition to its Boca Raton, FL headquarters, Daleen has regional offices throughout the United States. For additional information regarding Daleen's products and services, visit the company web site at http://www.daleen.com. About Community Telephone: Community Telephone began in 1968 when the company first offered system installation and maintenance services. The communications provider's horizons have expanded steadily since, with the service launch of long distance in 1980 and its move into more advance telecommunications in the 1990s. Community Telephone was among the first in the region to formally offer Internet consulting services in 1995 and shortly thereafter (in 1996) became a Competitive Local Exchange Carrier. In 1998, the company installed its first facilities-based switches and today is expanding its coverage areas in Indiana and Kentucky and will soon activate customers in Tennessee. |
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