DSL.net Selects Daleen for Web-enabled Customer Management and Billing.Business Editors BOCA RATON Boca Raton (bō`kə rətōn`), city (1990 pop. 61,492), Palm Beach co., SE Fla., on the Atlantic; inc. 1925. Boca Raton is a popular resort and retirement community that experienced significant industrial development in the 1970s and 80s. , Fla.--(BUSINESS WIRE)--March 8, 2000 Daleen's BillPlex(R) and E-Care(TM) products offer powerful integrated billing, customer management, and EBP EBP Evidence Based Practice EBP Enterprise Buyer Professional EBP Education Business Partnership EBP European Business Programme EBP Efficiency Bandwidth Product EBP Electronic Billing and Payment EBP Extended Base Pointer EBP Error Back Propagation solution for leading DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary provider Daleen Technologies, Inc. (Nasdaq: DALN), a leading provider of e-business solutions, announced today that DSL.net (Nasdaq: DSLN), a direct provider of high-speed data communications data communications, application of telecommunications technology to the problem of transmitting data, especially to, from, or between computers. In popular usage, it is said that data communications make it possible for one computer to "talk" with another. and Internet solutions, has chosen Daleen's BillPlex Data Services package and E-Care product for integrated customer management Integrated customer management (or its acronym, ICM) is a business strategy for improving support by sharing information between discrete departments. ICM brings together three business principles: alignment, agility, and customer-centricity. , billing, and electronic bill presentment (EBP). DSL.net provides small- and medium-sized businesses in over140 US cities with Internet access, web hosting, and additional enhanced services. The company will use Daleen's e-business customer management and billing software to upgrade legacy systems to a unified enterprise solution at its New Haven, CT headquarters. The BillPlex Data Services package will provide DSL.net with pre-configured data, such as service definitions, rate plans, and integration to other software applications that are required by data communications providers for launching complex Internet protocol services. BillPlex will enable DSL.net to handle real-time data collection, rating, invoicing, treatment and collections, and will integrate with the provider's existing accounting systems and a variety of external applications. "As a customer-centric organization, DSL.net is always looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. added ways to broaden and improve upon the services we offer our customers," says Dave Struwas, DSL.net president and chief executive officer. "Through our work with Daleen, we'll be able to bring an exciting new online dimension to our billing system and create an environment that will grow with us." Integration between BillPlex and E-Care will enable electronic bill presentment (EBP) for DSL.net's subscribers. E-Care will also enable DSL.net to offer numerous payment options to its customers. It can support multiple services, such as voice, data services, and Internet access, and will scale to support new services as the company grows. Scalability was an important basis for the selection of BillPlex and E-Care, since DSL services are among the fastest-growing offerings in telecommunications. "BillPlex's record for fast implementation, efficiency, multi-vendor integration, and the ability to support complex data models were important factors in our decision-making process," said Mark Shine, DSL.net vice president of information technology and OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. . "BillPlex's scalability and flexibility will support our service delivery as we expand service offerings to new and existing customers." Jim Daleen, chief executive officer and chairman of Daleen Technologies, stated, "DSL.net's choice affirms the power of Daleen's solutions for DSL providers who are committed to service and growth. BillPlex is uniquely suited to the demands of complex, sophisticated providers of IP and data services. Its integration with E-Care for Web-based self-care and EBP will enable DSL.net to provide the superior online customer service that DSL subscribers are demanding." About Daleen Technologies Founded in 1989, Daleen (Nasdaq: DALN) is a leading provider of e-business infrastructure solutions for the digital economy. Daleen's software solutions provide mission critical support to businesses who offer voice, data, web and applications hosting services over packet and circuit-switched networks. The company distributes its eBusiness, OSS gateway, service activation and BillPlex(R) products throughout the world via Business Alliance Partners and other leading certified systems integrators including AMS AMS - Andrew Message System , Business Edge, Cap Gemini, Danet, Ernst & Young and Unisys. Daleen is an active participant and provides leadership in industry forums such as the Ordering and Billing Forum (OBF OBF Ordering and Billing Forum OBF Oregon Bach Festival OBF Oregon Brewers Festival (Portland, Oregon) OBF Open Bioinformatics Foundation OBF Out of Box Failure OBF Office of Budget and Finance OBF Ohio Bible Fellowship ), Internet Protocol Data Record (IPDR IPDR Internet Protocol Detail Record Organization IPDR Internet Protocol Detail Record IPDR International Project Development Roadmap (Canada) IPDR Internal Preliminary Design Review IPDR Individual Program Data Records ) working group and the Application Service Provider (ASP) Consortium. In addition to its Boca Raton, FL headquarters, Daleen has regional offices located throughout the United States and Canada. For additional information regarding Daleen's products and services, visit the company web site at www.daleen.com. About DSL.net Based in New Haven, Conn., DSL.net, Inc. is a data communications and Internet access provider See ISP. (networking, company) Internet Access Provider - (IAP) A company or other origanisation which provides access to the Internet to businesses and/or consumers. using digital subscriber line See DSL. (communications, protocol) Digital Subscriber Line - (DSL, or Digital Subscriber Loop, xDSL - see below) A family of digital telecommunications protocols designed to allow high speed data communication over the existing copper telephone lines between end-users and technology to provide high-speed Internet access solutions to small- and medium-sized businesses, primarily in second and third tier cities across the United States. As of February 1, 2000, DSL.net had provided service or had installed equipment in over 140 cities. For more information on DSL.net visit its web page at www.dsl.net |
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