DSL.net Delivers Nationwide DSL Service to New Subscribers Faster and More Efficiently With NightFire.Business Editors/Hi-Tech Writers OAKLAND, Calif. & NEW HAVEN New Haven, city (1990 pop. 130,474), New Haven co., S Conn., a port of entry where the Quinnipiac and other small rivers enter Long Island Sound; inc. 1784. Firearms and ammunition, clocks and watches, tools, rubber and paper products, and textiles are among the many , Conn.--(BUSINESS WIRE)-- Nov. 29, 2000 DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary .net Inc. has enhanced the validation of addresses for its nationwide DSL service using software from NightFire Software, Inc. Since going live with NightFire's address validation in October, DSL.net has been able to reduce the number of errors significantly and reduce the amount of time from order to the delivery of service to the customer. Traditionally a manual process fraught with errors, address validation is the key first-step in providing high-speed, always-on Internet service to subscribers. The process includes confirming a potential subscriber's address against a telephone company's database, formatting addresses correctly for the appropriate incumbent phone company, and confirming the correct central office assignment. NightFire(R) software enables DSL.net to deliver service much faster and drastically reduces the number of errors when placing orders. For the provider this, in turn, translates into faster time to revenue for each new subscriber. It also results in better customer satisfaction because the job is done right the first time. "DSL.net chose NightFire for two primary reasons. First, NightFire has a proven track record of rapid deployment and for delivering as promised; second, NightFire potentially enables us to leverage a single software architecture to automate service fulfillment for other services such as voice and ASR (Automatic Speech Recognition) Using voice recognition to replace keypad entry for telephone voice menus. Typically used to speak the digits 0 through 9 insted of keying them, ASR systems may be able to recognize a limited vocabulary. See voice recognition and AVSR. ," said Corrado Dugo, Chief Information Officer, DSL.net. "This is a tremendous advantage because we not only need to focus on delivering today, but we must also prepare for what may come tomorrow." In addition to address validation -- a component of the NightFire(R) Preorder application -- NightFire also offers a comprehensive suite of automated interconnection solutions including NightFire(R) Loop, NightFire(R) ASR, NightFire(R) DSL and NightFire(R) Voice. All NightFire(R) Applications are built on NightFire's industrial strength, scalable software infrastructure that enables new applications to be added with plug-and-play ease. About DSL.net Based in New Haven, Conn., DSL.net, Inc. is a high-speed data communications data communications, application of telecommunications technology to the problem of transmitting data, especially to, from, or between computers. In popular usage, it is said that data communications make it possible for one computer to "talk" with another. and Internet access provider See ISP. (networking, company) Internet Access Provider - (IAP) A company or other origanisation which provides access to the Internet to businesses and/or consumers. that uses digital subscriber line See DSL. (communications, protocol) Digital Subscriber Line - (DSL, or Digital Subscriber Loop, xDSL - see below) A family of digital telecommunications protocols designed to allow high speed data communication over the existing copper telephone lines between end-users and technology to provide high-speed Internet See broadband. access solutions to small- and medium-sized businesses, primarily in second and third tier cities throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . DSL.net allows smaller businesses to migrate their operations online and more equally compete in the Internet economy The Internet Economy refers to conducting business through markets whose infrastructure is based on the Internet and World-Wide Web. An Internet economy differs from a traditional economy in a number of ways, including: communication, market segmentation, distribution costs, and price. . As of November 1, 2000, DSL.net had provided service or had installed equipment in over 375 cities. For more information on DSL.net, visit www.dsl.net, e-mail info@dsl.net, or call toll free 877/DSL-NET1 (877/375-6381). About NightFire NightFire Software Inc. is a leading e-infrastructure software provider for broadband service See broadband and broadband service provider. fulfillment. NightFire enables companies in the broadband value chain to bring high-speed, always-on Internet access See how to access the Internet. and services to consumers and businesses faster, more reliably and more efficiently. The NightFire(R) Suite and the NightFire(R) Network automate critical steps in the service fulfillment process, from prequalification to trading partner service management. NightFire customers include industry leaders across the entire broadband ecosystem. Headquartered in Oakland, Calif., NightFire is a privately funded company. Primary investors include U.S. Venture Partners, Sequoia Capital, The Roda Group and New Enterprise Associates. More information, including recent company news releases, is available at http://www.nightfire.com. NightFire and Igniting the Bandwidth Explosion are registered trademarks, and the NightFire logo is a trademark and/or service mark of NightFire Software, Inc. All other company, brand, and product names are the trademarks or registered trademarks of their respective companies. |
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