DISH Network Again Leads Pay-TV Industry in Customer Satisfaction Index; Ranks Above All Cable Companies for Fifth Consecutive Year.ENGLEWOOD, Colo. -- EchoStar Communications Corporation's (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : DISH) DISH Network(TM) satellite TV service finished first among all pay-TV providers in the American Customer Satisfaction Index The American Customer Satisfaction Index (ACSI) is a leading indicator of consumer behavior, measuring the satisfaction of consumers across the U.S. economy. The ACSI interviews approximately 80,000 Americans annually and asks about their satisfaction with the goods and (ACSI ACSI Association of Christian Schools International ACSI American Customer Satisfaction Index ACSI Association Canadienne des Sciences de l'Information (French) ACSI American Communications Services, Inc. ) for the second straight year. DISH Network posted the highest score among all satellite and cable TV companies in the results of the index released today. DISH Network finished above all cable companies for the fifth consecutive year -- covering every year that the University of Michigan (body, education) University of Michigan - A large cosmopolitan university in the Midwest USA. Over 50000 students are enrolled at the University of Michigan's three campuses. The students come from 50 states and over 100 foreign countries. has assembled the index for pay-TV companies. DISH Network also ranks No. 1 in Customer Satisfaction among Cable/Satellite TV Subscribers by J.D. Power and Associates, giving DISH Network a clean sweep of the most prestigious customer satisfaction awards. The ACSI surveyed consumers in 2005 for their opinions about quality, overall value and loyalty. "Our No. 1 ranking in customer satisfaction by the ACSI demonstrates DISH Network's commitment to provide the best value in pay television, a commitment reflected in the company's phenomenal growth in recent years," said Michael Kelly, executive vice president of Customer Service for EchoStar. "We continue to work hard to deliver the highest-quality, all-digital programming, including broadcasting local channels in 158 markets and in all 50 states. We will constantly seek to unveil new technologies, while providing the lowest all-digital prices in the nation. In short, we intend to build upon our industry leadership and work to satisfy all our customers." The ACSI is a national economic indicator of customer evaluations of the quality of products and services available to the nation's consumers. The index is produced by the Stephen M. Ross For other persons named Stephen Ross, see Stephen Ross (disambiguation). New York City-based real estate developer Stephen M. Ross is founder, chairman and CEO of The Related Companies, L.P. Business School at the University of Michigan, in partnership with the American Society for Quality American Society for Quality (ASQ), formerly known as American Society for Quality Control (ASQC), is a knowledge-based global community of quality control experts, with nearly 100,000 members dedicated to the promotion and advancement of quality tools, principles, and (ASQ) and the international consulting firm, CFI Group. About EchoStar EchoStar Communications Corporation EchoStar Communications Corporation (NASDAQ: DISH) is the parent company of DISH Network and the maintainer of the satellite fleet that provides the signal that DISH Network markets. (NASDAQ: DISH) serves more than 11.2 million satellite TV customers through its DISH Network(TM), the fastest-growing U.S. provider of advanced digital television services in the last five years. DISH Network offers hundreds of video and audio channels, Interactive TV, HDTV, sports and international programming, together with professional installation and 24-hour customer service. Visit EchoStar's DISH Network at www.dishnetwork.com or call 800-333-DISH (3474). |
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