DISA Selects Amcom Software's Morale Call System; Defense Information Systems Agency Installs Smart Speech Technology.MINNEAPOLIS -- The Defense Supply Center of Columbus, Ohio Columbus is the capital and the largest city of the American state of Ohio. Named for explorer Christopher Columbus, the city was founded in 1812 at the confluence of the Scioto and Olentangy rivers, and assumed the functions of state capital in 1816. , a member of DISA 1. (body) DISA - Defense Information Systems Agency. 2. (standard) DISA - Data Interchange Standards Association. (Defense Information Systems Agency), today announced that it has selected Amcom Software's Morale Call System which uses speech recognition to automate the 1,000-1,500 daily calls made by its soldiers to loved ones loved ones npl → seres mpl queridos loved ones npl → proches mpl et amis chers loved ones love npl throughout the country. According to Oly Beerman, the communications technician who learned about the Morale System from a relative stationed at Fort Huachuca, Arizona, the new system automatically processes calls previously routed through operators, saving significant time and overhead costs overhead costs see fixed costs. . The Morale Call System is an application of Amcom's Smart Speech(TM) technology that is installed in the U.S. for processing calls from Defense Switched Systems (DSN DSN - Digital Switched Network ) connections with tactical DNVT DNVT Digital Narrowband Voice Terminal DNVT Digital Nonsecure Voice Terminal DNVT Digital Nonsecure Voice Telephone DNVT Digital Network Voice Telephone phones or any phone in remote areas of the world. Soldiers can dial the number from any phone including DSN lines. Then, the caller speaks the number he/she wishes to call and is automatically connected with family and/or friends. After the pre-set call time expires, the system sends a warning and disconnects. "Now our soldiers can call home from any phone anytime and anyplace," said Beerman. "The Amcom Morale Call System is not only more efficient, it's a great service to offer our soldiers in the field. We know that they really appreciate how easy it is to use and availability of the speech system." Since Amcom introduced the availability of its Smart Speech Morale Call application in 2002, many U.S. Army bases and other DOD (1) (Dial On Demand) A feature that allows a device to automatically dial a telephone number. For example, an ISDN router with dial on demand will automatically dial up the ISP when it senses IP traffic destined for the Internet. (Department of Defense) agencies have adopted the system. Soldiers appreciate being able to be in touch with their homes 24 hours a day, seven days a week, earning the system a reputation for being a true morale booster. About Amcom Amcom Software provides mission-critical communications technology solutions for organizations that depend on speed, accuracy, and productivity to support day-to-day business continuity and event-driven communications. Amcom's open technology, standards-based technology solutions are used by more than 450 blue-chip companies in healthcare, higher education, finance, utilities and government agencies. Amcom federal government customers include the United States Army United States Army Major branch of the U.S. military forces, charged with preserving peace and security and defending the nation. The first regular U.S. fighting force, the Continental Army, was organized by the Continental Congress on June 14, 1775, to supplement local , National Guard, Air Force, Coast Guard, Marines and several other classified civilian and Department of Defense (DOD) accounts. For more information, call (800) 852-8935 or go to www.amcomsoft.com. Smart Speech is a registered trademark of Amcom Software, Inc. All other trademarks herein are the property of their respective owners. |
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