DHL Express Selects Cambridge for Claims Administration for U.S. Operations; Contract Continues International Trend by Large Corporations to Outsource Insurance Claims Management.GREENWICH, Conn. -- DHL DHL abbr. 1. Doctor of Hebrew Letters 2. Doctor of Hebrew Literature EXPRESS, the world's leading express delivery and logistics company, has selected Cambridge, a global business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in provider specializing in claims and loss cost management services, to administer claims and managed care for workers' compensation workers' compensation, payment by employers for some part of the cost of injuries, or in some cases of occupational diseases, received by employees in the course of their work. , auto and general liability for its U.S. operations. "We were looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. a company that would work with us as a partner, who would bring new and innovative products and services to us, and who had a strong record in using best practices for claims management," said Bryan Rettmann, Director, Risk Management Americas of DHL Express. "Cambridge brought all that and more to the table. Cambridge's proactive management and deep expertise will enhance our risk management program, ensuring that claims get efficient and professional management, and that potential losses are reduced." "Progressive companies like DHL recognize the value of outsourcing non-core functions like claims administration," said Tracey Carragher, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Cambridge. "In today's competitive business environment, market leaders know that using specialists to manage these potential liabilities will reduce risk and cut losses, thereby giving their firms a competitive advantage." The three-year agreement took effect May 1, 2005. The terms of the deal were undisclosed. In November 2004, Cambridge became part of Scandent scan·dent adj. Botany Climbing: a scandent vine. [Latin scand Group, a Singapore-based global business process outsourcing (BPO BPO Business Process Outsourcing BPO Benevolent & Protective Order (of Elks of the USA) BPO Benzoyl Peroxide BPO Business Process Optimization BPO Broker Price Opinions BPO Buffalo Philharmonic Orchestra ) and IT consulting company Noun 1. consulting company - a firm of experts providing professional advice to an organization for a fee consulting firm business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a with operations on four continents. With that change of ownership, Cambridge is now the second largest BPO firm in the North/South Corridor (India/U.S. and India/UK), differentiated by having both a strong American presence and operations overseas. "Since becoming a Scandent Group company, we have seen a heightened interest in our services both in the U.S. and abroad," said Carragher. "Managing risk is a priority for companies in every locale. Because we 'nearsource' -- bring the best and brightest minds from around the world to solve local problems -- we can provide new cost efficiencies to these companies." About Cambridge Headquartered in Greenwich, Connecticut Greenwich is a town in Fairfield County, Connecticut, United States. As of the 2000 census, the town had a total population of 61,101. It is home to many hedge funds and other financial service companies that have left Manhattan. Of the $1. , United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Cambridge, a Scandent Group company, is a strategic global outsourcing firm with deep expertise in process consulting; transaction processing including mortgage application and renewal; medical billing; finance and accounting back office support; insurance claims administration and processing; inbound and outbound contact centers to support all of these activities; and other transaction processes that require knowledge-based decision making. With offices in the USA, UK, India and Australia, Cambridge serves Fortune 500 employers, insurance carriers, and public entities. For more information, visit: www.cambridgeworldwide.com. About DHL With annual revenues over $32 billion in 2004, DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source. DHL offers expertise in express, air and ocean freight, overland transport and logistics solutions, combined with worldwide coverage and an in-depth understanding of local markets. Over 170,000 employees are dedicated to providing fast and reliable services that exceed customers' expectations. Founded in San Francisco in 1969, DHL's international network links more than 220 countries and territories worldwide. For more information on DHL, please visit www.dhl.com. |
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