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DHL Customers Get a Better View of Their Shipments.


DHL DHL
abbr.
1. Doctor of Hebrew Letters

2. Doctor of Hebrew Literature
 Launches ProView[TM] - New Suite of Web-based Shipment Visibility and Event Notification Event notification is a term used in conjunction with communications software for linking applications that generate small messages (the "events") to applications that monitor the associated conditions and may take actions triggered by events.  Tools

PLANTATION, Fla. -- DHL, the world's leading global express delivery and logistics company, today announced the launch of ProView, a suite of web-based shipment visibility and event notification tools to enhance access to transit status information for ground parcel and air express packages. With ProView, DHL customers can obtain a broad or specific view of all incoming and outgoing shipments, and be notified of important events via the technology platform of their choice.

An online application available through www.dhl-usa.com, ProView gives DHL customers real-time event notification when a shipment or group of shipments reaches key transfer points - such as transiting an international gateway, enroute for courier delivery, or potentially delayed due to an incorrect address. These notifications give customers the power to better allocate their time and resources with real-time insight into shipment deliveries.

With ProView, DHL gives customers more flexibility by communicating the type of shipment status event requested to the technology platform chosen by the customer. This may include email or SMS (1) (Storage Management System) Software used to routinely back up and archive files. See HSM.

(2) (Systems Management Server) Systems management software from Microsoft that runs on Windows NT Server.
 text messaging Sending short messages to a smartphone, pager, PDA or other handheld device. Text messaging implies sending short messages generally no more than a couple of hundred characters in length.  to a PC, cell phone or mobile device.

Shipment notification filters built into ProView give customers more control over the types of notifications they want to receive - by individual shipment or a summary of shipments grouped by billed-to account number. Shipment visibility is available for up to 2,000 customer accounts - a helpful feature for customers with multiple distribution centers, offices, and departments that utilize separate account numbers. This account-number driven view provides customers with greater choice and flexibility in shipment management. Customers no longer need to rely on entering individual waybills into a system for tracking.

"We implemented ProView to help our customers, both large and small, make the most efficient use of their time by automatically monitoring and communicating valuable shipment information in real time," said Maryann Goebel, Global Chief Information Officer for DHL Express. "We let the technology do the work for them, giving customers the ability to be even more responsive to their own customers through this new application."

DHL customers can register for ProView service by logging onto www.dhl-usa.com and clicking under "Tracking."

ProView Feature Highlights

Shipment Visibility

* Shipments summarized by event category and by receiver-billed, outbound, and 3rd party payment

* Supports all U.S. billed account numbers and associated shipments

* View status of return shipments

* View status of Import Express shipments

* Available for up to 2,000 account numbers

* Option to import CSV (1) (Comma Separated Value) Same as comma delimited.

(2) (Computer System Validation) See software validation.

CSV - comma separated values
 file with multiple account numbers during registration process

Event Notification

* Real-time automated notification of specified events

* E-mail or SMS text notification

* Unlimited storage for notification contacts

* Customizable by waybill Waybill

A document (that looks like a bill of lading) issued by a carrier that describes the goods to be transported and that details the shipping particulars. Waybills are issued by both air carriers (air waybills) and ship lines (sea waybills).
, account, contact, and events

About DHL

At DHL, Customer Service is back in shipping. Our mission is to provide the most flexible, personable PERSONABLE. Having the capacities of a person; for example, the defendant was judged personable to maintain this action. Old Nat. Brev. 142. This word is obsolete.  and enjoyable experience in the shipping industry for our customers.

DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source. DHL offers expertise in express, air and ocean freight, overland o·ver·land  
adj.
Accomplished, traversing, or passing over the land instead of the ocean: an overland journey; an overland route.

adv.
 transport, and contract logistic lo·gis·tic   also lo·gis·ti·cal
adj.
1. Of or relating to symbolic logic.

2. Of or relating to logistics.



[Medieval Latin logisticus, of calculation
 solutions as well as international mail services, combined with worldwide coverage and an in-depth understanding of local markets. DHL's international network links more than 220 countries and territories worldwide with over 285,000 employees dedicated to providing fast and reliable services that exceed customers' expectations.

Founded in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden  in 1969, DHL is a Deutsche Post Deutsche Post AG (ISIN: DE0005552004, LSE: DPO) is a German post, logistics and courier headquartered in Bonn, previously the German state-owned mail monopoly. It has 520,000 employees in more than 220 countries and territories worldwide and generated revenue of € 60.  World Net brand. For more information on DHL, please visit www.dhl.com
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Nov 13, 2006
Words:581
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