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DETERMINE Software Adds Customer Satisfaction Expert Kevin Muerle as Vice President of Client Services.


SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden  -- DETERMINE Software, Inc., a leading provider of enterprise software for managing "unique" contractual relationships, today announced that Kevin KEVIN Keepers of the Eternal Vigilance of the Islamic Nation (fictional, from White Teeth by Zadie Smith)  Muerle has joined the company as vice president of client services. Kevin brings over 20 years of strong professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. , customer support and IT operations background to DETERMINE. In addition, his extensive experience in OnDemand Enterprise software will be key to the continued success and growth of the company.

"Kevin's experience and skills are well matched for this phase of DETERMINE's growth as an organization," said Rick Kreysar, DETERMINE President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "Kevin has a proven track record of creating implementation services that provide the highest customer satisfaction and the lowest Total Cost of Ownership, while bringing customers up and running in days instead of months. As we continue to add customers to our ever growing list we are focused on providing the highest possible level of customer satisfaction combined with best of breed technology."

As Vice President of Client Services, Kevin is responsible for Professional Services, Customer Support, OnDemand Hosting and IT Operations. Before joining DETERMINE, Kevin held executive and management positions in Professional Services, Sales and Product Management for Citadon, Apexon, Moai and Versant.

"I am excited about joining a growing company in the emerging space of Contract Management Software. I believe that DETERMINE's strategy of providing Software as a Service, by combining best of breed technology with OnDemand and Self-Service implementations, makes it uniquely positioned to provide the best customer satisfaction of any vendor," says Kevin Muerle.

About DETERMINE Software, Inc.

DETERMINE is delivering a new generation of enterprise software for managing "Unique" contractual relationships. Designed to extend existing transactional systems, the DETERMINE solution provides companies with the visibility and control they need to effectively manage the costs, performance and compliance of their critical supplier and partner relationships. Moving far beyond first generation contract management tools, DETERMINE provides an extensible solution for aggregating contract information, accelerating lifecycle processes, enforcing contract compliance and managing supplier relationships. By transforming contract data into strategic business intelligence, DETERMINE dramatically increases supplier relationship performance, while effectively managing enterprise spend. Global 2000 companies such as Ace Hardware, Alcoa Alcoa

U.S. company, the world's largest producer of aluminum. Established in Pittsburgh, Pa., in 1888, it adopted the name Aluminum Co. of America in 1907. Alcoa introduced aluminum foil in 1910 and found uses for aluminum in the emerging aviation and automobile industries.
, Time Warner, 7-11, International Paper and Triad Hospitals Triad Hospitals is a Fortune 500 company based in Plano, Texas. It operates 54 hospitals in the United States. In February 2007 it received a merger/buyout offer from another company, and then in March 2007 it received a superior merger/buyout offer from Community Health Systems of  have implemented the DETERMINE solution. Located in San Francisco, California “San Francisco” redirects here. For other uses, see San Francisco (disambiguation).

The City and County of San Francisco (EN IPA: [sænfrənˈsɪskoʊ] 
, DETERMINE is venture funded by JP Morgan Morgan, American family of financiers and philanthropists.

Junius Spencer Morgan, 1813–90, b. West Springfield, Mass., prospered at investment banking.
 Partners, Mohr Davidow Venture Partners, New Enterprise Associates and can be reached at www.determine.com or 415-633-2400.
COPYRIGHT 2005 Business Wire
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Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Feb 17, 2005
Words:398
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