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DELL BEGINS SHIPPING 486 PCs TO BEST BUY

 AUSTIN, Texas, Aug. 4 /PRNewswire/ -- Dell Computer Corporation (NASDAQ: DELL) today announced that it has begun shipments of 486-based personal computer systems to Best Buy's (NYSE: BBY) 117 locations in the central United States. Headquartered in Minneapolis, Best Buy is the nation's second largest consumer electronics and major appliance retailer.
 Best Buy will carry three Dell 486-based PCs--the 433s/L, 433/L, and 466/M -- that will come fully configured with a hard drive, monitor and factory-installed software applications. In addition, the 466/M will be offered in a "multimedia" package, featuring a factory-installed sound board, CD ROM drive, speakers and a library of CD ROM-based software applications. To make its systems easy for customers to set up and use, Dell factory-installs the operating system software and applications, provides icons for each installed application, and performs extensive testing to ensure that all the installed components, including the multimedia hardware, work together correctly right out of the box.
 "Once you get the computer home, all you have to do is plug everything in, flip the switch, and you'll be ready to run a whole suite of software applications," said Dennis Jolly, group vice president of indirect sales for Dell. "We believe these systems offer Best Buy customers the kind of convenience, performance and value that they have come to expect from Best Buy."
 Each Dell PC sold through Best Buy comes with a comprehensive package of after-sale service and support, including unlimited toll- free Dell technical support for the life of the product, and one-year of next-business-day onsite service through BancTec Service Corporation. To ensure that users have the best possible service and support experience, Dell has instituted guarantees for its response times, and is currently the only PC vendor to do so. For instance, a customer calling Dell's technical support hotline is guaranteed to go "live" with a technical support expert within five minutes of placing the call, or receive a $25 check or credit. Similarly, if Dell's next-business-day service guarantee is not fulfilled, customers receive one additional month of warranty service free of charge.
 A Fortune 500 company, Dell Computer Corporation designs, develops, manufactures, markets, services and supports a complete line of personal computers compatible with industry standards. Dell pioneered the direct marketing of PCs in 1984 and was the first company in the PC industry to offer manufacturer-direct technical support. Dell is one of the fastest growing PC companies in the world, with fiscal 1993 revenues of $2 billion. Information on the company and its products can be obtained through its toll-free number: 1-800-BUY DELL (1-800-289-3355).
 Best Buy is the nation's second largest consumer electronics and major appliance retailer. The company, now in its 27th year of business, sells nationally recognized, name brand, specialty consumer electronics, home office products, major appliances, entertainment software, and photographic equipment at 117 locations in 16 states in the central United States. Best Buy's common stock is traded on the New York Stock Exchange, symbol BBY.
 NOTE: Dell is a registered trademark of Dell Computer Corporation. Dell Computer Corporation disclaims any proprietary interest in the marks and names of others.
 -0- 8/4/93
 /CONTACT: Jill Shanks or Roger Rydell, Dell Computer Corporation 512-728-4100 (media); Don Collis or Ken Smith, Dell Computer Corporation 512-728-8671 or 512-728-4034 (investor)/
 (DELL BBY)


CO: Dell Computer Corporation; Best Buy ST: Texas IN: CPR SU:

DJ -- NE004 -- 9290 08/04/93 10:45 EDT
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Publication:PR Newswire
Date:Aug 4, 1993
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