DD Series version 3.0 from DataDistilleries. (Technlogy Highlights).With multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple integration of contact center systems, enormous quantities of data are flowing into enterprise databases at amazing a·maze v. a·mazed, a·maz·ing, a·maz·es v.tr. 1. To affect with great wonder; astonish. See Synonyms at surprise. 2. Obsolete To bewilder; perplex. v.intr. speed, yet the problem remains that it often rakes someone with a PhD. in statistical mathematics to turn that data into meaningful information that can be acted upon by the enterprise. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Marcel Holsheimer, founder and president of DataDistilleries, in the current economic climate," companies now want to see short-term results, not long-term, for CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ," and that knowing when and what to offer customers is one of the main goals of CRM." To help provide companies with information they can act upon is the goal of Holsheimer's company, DataDistilleries, which recently released version released version - release 3,0 of its real-time predictive analysis product, DD Series. DD Series 3.0 ships with APIs for Siebel 7, provides SDKs for multichannel integration and, according to Holsheimer, can connect to any CRM package. DD Series 3.0 is designed to provide users with a unified view of each customer across all channels, identify high-risk and potentially fraudulent customers, and predict the most relevant and profitable offer to be presented to customers during relevant interactions. Through multichannel and back-end integration layers, the Unified Customer View gives a consistent view of each customer based on data combined from all enterprise data sources. This view supports bulk access, high-performance, real-time access, and the deployment of analytical models in a real-time environment. Real-time customer assessment enables companies to detect potential fraud or credit risk, and automatically block offers to these customers. DD Series 3.0 bases its assessment on external credit data (if available), historical customer data and the current customer situation. The Advanced Offer Qualification provides credit scoring Credit scoring A statistical technique that combines several financial characteristics to form a single score to represent a customer's creditworthiness. integrated into the marketing process, allowing companies to take advantage of existing systems to better identify and target profitable customers, as well as avoid high-risk customers. The system can dynamically prioritize pri·or·i·tize v. pri·or·i·tized, pri·or·i·tiz·ing, pri·or·i·tiz·es Usage Problem v.tr. To arrange or deal with in order of importance. v.intr. different objectives, such as cross-selling and customer retention. Value-Based Interaction Optimization enables companies to get the most value from each customer interaction and provide targeted and personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. service to minimize customer churn. www.datadistilleries.com/212-672-1900 For information and subscriptions, visit www.TMCnet.com or call 203-852-6800. |
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