DCI CRM Conference and Expo 2003 Exhibitor Profiles.

Business Editors/High-Tech Writers

DCI CRM Conference New York 2003

NEW YORK--(BUSINESS WIRE)--Aug. 26, 2003

DCI's Customer Relationship Management Conference & Expo takes place August 26-28 at the Javits Convention Center in New York City. For more information about attending the event visit http://www.dci.com/brochure/crmny/.

Below are profiles from Customer Relationship Management Conference & Expo exhibitors. News releases and press kits are available at http://www.tradeshownews.com. Business Wire is the official news wire service for DCI's Customer Relationship Management Conference & Expo.

Company: Astute Solutions
Booth: 525
Media Contact: Mark Kovitya
Phone: [phone]
E-mail: [e-mail]
Company URL: www.astutesolutions.com

Product Description: Astute Solutions enables companies to manage
their one-to-one communication processes in the areas of sales,
marketing, and service. Astute's state-of-the-art CRM solutions focus
on managing and capturing customer interactions as well as improving
contact center efficiency, enhancing customer satisfaction, and
increasing visibility of customer data throughout your enterprise.

Company Description: Astute Solutions(TM) is an award-winning, leading
provider of CRM solutions for Global 1000 companies specializing in
customer interaction, Internet and telephony solutions. Astute
Solutions may be reached at 1-877-POWER50, or on the web at
www.astutesolutions.com.

Company: CommNet International
Booth: 540
Media Contact: Nelson Fellman, 856-317-7192
Investor Relations Contact: Douglas Collier
Phone: [phone]
E-mail: [e-mail]
Company URL: http://www.commnetinternational.com/

Founded in 1986, CommNet International is a leading solutions provider
of information technology products and services for enterprise
computer users, many of which are Fortune 500 companies. CommNet
recently received registration to TL 9000 3.0 and ISO 9001:2000, which
is the performance measurement standard for the telecommunications
industry. CommNet also developed Virtual Seat Management(SM), an
exclusive service that provides total life cycle management of
portable, mobile and remote computers. CommNet developed VSM in
response to an increasing need for companies to maximize the return on
IT investments by keeping every computer fully functioning and in the
hands of the end-user at all times.

Company: Epicor Software Corporation
Ticker: Nasdaq: EPIC
Booth: 430
Media Contact: Erin Stone
Investor Relations Contact: Valerie Brodie
Phone: [phone]
E-mail: [e-mail]
Company URL: www.epicor.com

Product description: Epicor delivers integrated end-to-end solutions
that fuse CRM processes with back-office financials, providing a
single-source of information and accountability for today's midmarket
business. Epicor's collection of industry specific solutions includes:
Epicor for Service Enterprises, Epicor for Distribution, Epicor for
Hospitality and Entertainment, Epicor for Non-profits and Epicor for
Financial Services.

Company description: Epicor Software Corporation has long been a
recognized leader in building world-class enterprise applications.
With a comprehensive, groundbreaking adoption of innovative Web
services technologies, Epicor solutions offer enterprise-class
functionality at a mid-market total cost of ownership -- combining a
rich user experience with absolute flexibility and intense
performance.

Company: Exact Software
Booth: 414
Media Contact: Billy Balfour
Phone: [phone]
E-mail: [e-mail]
Company URL: www.esynergyna.com
Press Kit URL:

Product description: Exact Software's e-Synergy is a business process
management solution that maximizes productivity by providing everyone
access to the very latest information, anytime, anywhere. e-Synergy's
Internet technology makes it possible to link everything within an
organization -- people, documents, tasks, assets and more -- from a
single database platform.

Company description: Exact Software offers innovative manufacturing,
distribution, financial and business process management solutions that
maximize productivity by increasing access to information for
employees, customers, suppliers and partners -- 24/7. Exact's highly
adaptable solutions provide a real-time view of activity across an
entire company, making it easier for organizations to do business.

Company: Exstream Software
Booth: 201
Media Contact: Sandy Armstrong
Phone: [phone]
E-mail: [e-mail]
Company URL: www.exstream.com
Press Kit URL:

Product description: Exstream's award-winning Dialogue software allows
companies to generate any kind of personalized communication, in any
volume -- in half the time it takes with other solutions. Our latest
innovation, Dialogue WebVerse, lets business users rapidly build and
deploy web-based applications for generating fully personalized
documents and web pages in real time.

Company description: Exstream Software helps businesses connect with
the eGeneration through personalized communications delivered through
print and electronic channels. Its breakthrough Dialogue enterprise
personalization software combines personalized document creation,
campaign management & tracking, and multi-channel delivery in one
easy-to-use software suite. Customers significantly reduce development
costs, improve customer retention, and speed time to market.

Company: Itronix
Booth: 725
Media Relations Contact: Marie Hartis
Investor Relations Contact:
Phone: [phone], ext. 1244 or 800-441-1309, ext. 1244
E-mail: [e-mail]
Company URL: www.itronix.com
Press Kit URL:

Itronix is the world's leader in implementing wireless, rugged mobile
computing systems for mobile field workers in our target markets.

We offer a broad range of implementation capabilities as well as
providing wireless, rugged computers.

Our implementation capabilities are the best in the world! They range
from project planning, training, staging, systems integration and
software development, to a variety of award winning support programs,
including first line help desk support for hardware, software and
wireless networks.

Company: Knightsbridge Solutions (formerly BASE Consulting Group, Inc)
Booth: 904
Media Contact: Vivi Nguyen
Phone: [phone] x221
E-mail: [e-mail]
Company URL: www.knightsbridge.com

Company Description: Knightsbridge Solutions is a consulting firm
delivering "big-data" solutions that empower organizations with high
data volumes or complex data challenges to leverage information assets
for competitive advantage. With the recent acquisition of BASE
Consulting Group, we've added deep business expertise to support full
lifecycle DW/BI solutions, from information strategy through design,
implementation, and training. Our end-to-end solutions focus on
high-performance information architectures, data integration,
enterprise data warehousing, and business intelligence.

Company: LumenVox
Booth: 426
Media Contact: Chris Lotspeich
Phone: [phone] Just Say "Chris"
E-mail: [e-mail]
Company URL: www.LumenVox.com

LumenVox's award-winning, suite of speech recognition software
includes the Speech Driven Information System (SDIS), an intuitive
GUI-based application wrapped around the Speech Recognition Engine
(SRE), a low level API written in C/C++, designed to slip into most
any current telephony application.

LumenVox is a privately held telephony company with over 18 years of
experience in the development, implementation and support of speech
driven applications. Technology comes from an assemblage of many best
of breed, open source algorithms from leading universities and private
industry PhDs, consultants, and developers. 30-day trial software
available at: www.LumenVox.com, http://www.lumenvox.com/

Company: Lyris Technologies
Booth: 222
Media Contact: Cristin Balog
Phone: [phone] x122
E-mail: [e-mail]
Company URL: www.lyris.com
Press Kit URL: www.lyris.com/about/pr/

Product description: Lyris ListManager is the world's best-selling
email marketing software, used by more than 4,000 businesses.
Segmentation tools and conditional content make ListManager ideal for
1:1 marketing. Using Action Tag Technology(TM), ListManager enables
you to send behavior-triggered campaigns and to measure actual ROI by
tracking your customers' interests and purchases!

Company description: Lyris develops world-class email management
solutions including ListManager, the world's best-selling email
marketing software; the MailShield suite of antispam and email
filtering software; and MailEngine, a high-performance SMTP mailer.
Privately held, Lyris has been one of the most trusted names in email
technology since 1994.

Company: PlanView Inc.
Booth: 1100
Media Contacts: Wendy Wheeler
Phone: [phone] or 512-652-2746
E-mail: [e-mail] or [e-mail]
Company URL: www.planview.com
Press Kit URL: www.planview.com/news.asp

Product description: PlanView 7.3 helps centralize the management of
global organizations, from helping a company's strategic board
evaluate new ideas and determine how the investment aligns with
business strategies, to assisting with deploying projects and
validating ROI. For enterprises, this means better productivity,
quicker time to market, and improved performance and quality.

Company description: PlanView Inc. provides enterprises with
integrated portfolio, project and resource management software and
services. Headquartered in Austin, Texas, PlanView has field offices
across the US, in Germany, the UK, Italy, Benelux and France. PlanView
is privately held and has enjoyed ten straight years of profitability.
Visit PlanView at www.PlanView.com.

Company: Unica Corporation
Booth: 209
Media Contact: Carol Meyers
Phone: [phone]
E-mail: [e-mail]
Company URL: www.unicacorp.com

Company description: Unica Corporation provides enterprise marketing
management solutions for companies that want to optimize customer
acquisition and relationship management, streamline processes, and
empower strategic planning for added profitability and marketing
success. Unica's Affinium Suite enables marketers to gather and
analyze knowledge from multiple data sources; identify customer wants
and needs; plan, execute and manage tailored programs for interactions
through multiple touchpoints; and measure and optimize marketing
effectiveness.

Company: Walker Information
Booth: 321
Media Contact: Michael DeSanto
Phone: [phone]
E-mail: [e-mail]
Company URL: www.walkerinfo.com
Press Kit URL: www.walkerinfo.com/press/default.cfm?docSectionId=6

Product description: Walker Information's signature loyalty
measurement solution, Walker SmartLoyalty(TM) System, provides
comprehensive research capabilities to both large enterprises and
small- to mid-sized businesses. A pervasive real-time, web-hosted
system, Walker SmartLoyalty uses the tools to convert information into
answers-and answers into action.

Company description: A privately owned, Indianapolis-based company
with offices in the U.S. and Canada, Walker Information is the global
leader in customer loyalty management. Applying innovative solutions
to measure and manage critical business relationships, Walker also
conducts industry-leading research in the areas of employee loyalty,
corporate philanthropy and business ethics.