DATAllegro Selects IBM to Provide Customer Service and Support; Data Warehouse Appliance Vendor Strengthens Offering with 24/7 Support from IBM.ORLANDO Orlando, city, United States Orlando (ôrlăn`dō), city (1990 pop. 164,693), seat of Orange co., central Fla., in a lake region; inc. 1875. In a citrus fruit and farm area, it is one of the world's most visited vacation spots. , Fla. -- DATAllegro, supplier of data warehouse appliances Data Warehouse Appliance A data warehouse (DW) appliance is an integrated set of servers, storage, OS, DBMS and software specifically pre-installed and pre-optimized for data warehousing. that lead the industry in price and performance, and IBM Global Services IBM Global Services is the world's largest business and technology services provider. It is the fastest growing part of IBM, with over 190,000 professionals serving customers in more than 160 countries. , the world's largest field service and support provider, today announced that they have signed a customer service contract. Under the terms of the agreement, IBM Global Services will provide DATAllegro customers with first line software support as well as first and second line hardware support. The result will be 24/7 support for DATAllegro's customers worldwide. "Partnering with IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) enables us to offer our clients the expertise of the world's largest and most scalable field support organization," said Stuart Frost, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of DATAllegro. "Our relationship with IBM is an important piece of our infrastructure that will enable us to grow both domestically and internationally." "This initiative is indicative of a growing trend among our clients to leverage IBM's customer service and support skills and capabilities with their customers," said Scott Dougall, General Manager, Technical Support, IBM Information Technology Services. "IBM has thousands of support specialists, a network of support centers, and advanced online diagnostic tools that enable IBM to get the right person on the problem rapidly. For a fast-growing company such as DATAllegro, these capabilities can prove decisive in growing and maintaining a loyal client base." ABOUT IBM GLOBAL SERVICES IBM Global Services is the world's largest information technology services and consulting provider. Some 190,000 professionals in more than 160 countries help clients integrate information technology with business value -- from the business transformation and industry expertise of IBM Business Consulting Services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.) service - work done by one person or group that benefits another; "budget separately for goods and services" to hosting, infrastructure, technology design and training services. Leveraging IBM's unequalled scope and scale, IBM Global Services delivers integrated, flexible and resilient See resiliency. processes -- across companies and through business partners -- that enable clients to save money and transform their businesses to be more competitive. For more information visit www.ibm.com/services. ABOUT DATALLEGRO(TM) DATAllegro offers data warehouse appliances with the best price and performance in the industry. Using DATAllegro's patent-pending technology, companies can run faster and more complex queries on their data in order to increase their business intelligence. With prices starting at $20,000 per terabyte One trillion bytes. Also TB, Tbyte and T-byte. See tera and space/time. (unit) terabyte - 2^40 = 1,099,511,627,776 bytes = 1024 gigabytes or roughly 10^12 bytes. (Note the spelling - one 'r'). See prefix. of user data, DATAllegro P2(TM), DATAllegro P5(TM) and DATAllegro C25(TM) have set a new standard in data warehouse price/performance. Based in Aliso Viejo, California Aliso Viejo is a city in Orange County, California, United States. As of the 2000 census, Aliso Viejo population was 40,166. Aliso Viejo became Orange County's 34th city on July 1, 2001, and has been the only city in Orange County to incorporate since 2000. , DATAllegro delivers a fast, flexible and affordable solution that allows a company's data to grow at the pace of its business. For more information on DATAllegro go to www.DATAllegro.com. DATAllegro, DATAllegro P2, DATAllegro P5, DATAllegro C25, DATAllegro P2e DATAllegro P5e and DATAllegro C25e are Trademarks of DATAllegro, Inc. All other trademarks, trade names, service marks, and logos are the property of their respective owners. |
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