DATABASE AIDS IN RESOLUTION OF BILLING & CUSTOMER CARE ISSUES.Intrado Inc. (NasdaqNM: TRDO), the nation's leading provider of solutions that manage and deliver mission-critical information for telecommunications providers, has teamed with HP to offer customers an automated and seamless way to input and extract data from the IntelliBase(SM) National Repository A national repository is repository for academic publications by scholars working in a particular country is a (Such repositories can also be organized on a more local basis) These can be intended fas the main repository for all such scholarship, or as a supplement to existing Line Level Database (NRLLDB) -- the first available database of its kind designed to aid in the resolution of billing and customer care issues. Complications in data management of telephone billing records result in tremendous revenue losses and operating costs operating costs npl → gastos mpl operacionales for carriers every year. Determining which company owns the billing relationship for a specific telephone number is complex and time consuming. In response to this challenge, Intrado developed IntelliBase NRLLDB to provide one consolidated repository of line-, switch-, and company-level information for every working telephone number in the North American Numbering Plan “NANPA” redirects here. For other uses, see Nanpa (disambiguation). The North American Numbering Plan (NANP) is an integrated telephone numbering plan of 24 countries and territories: the United States and its territories, Canada, Bermuda, and 16 Caribbean . The Intrado NRLLDB Alliance Program, which HP has joined, is a fully integrated network A network that supports both data and voice and/or different networking protocols. See converged network and new public network. of data and OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. providers, value-added resellers and integration vendors. This network ensures that future releases of NRLLDB offerings remain universally compatible and include data feeds, distribution channels and new technology elements. Intrado is working with HP to aid subscribers in integrating and automating NRLLDB into the customer's billing and record processes. As a result, customers, such as incumbent local exchange carriers ILEC, short for incumbent local exchange carrier, is a local telephone company in the United States that was in existence at the time of the break up of AT&T into the Regional Bell Operating Companies (RBOCs) also known as the "Baby Bells". (ILECs), competitive local exchange carriers (CLECs) and interexchange carriers (IXCs), will benefit from the low-cost, easy-to-implement database. "We want the telecom industry to know how easy it is to get started with the NRLLDB offering, and how HP makes implementation even easier," said Ray Paddock paddock a fenced field or enclosure. joining paddock used for mating. , vice president and general manager of Intrado's Commercial Database Group. "HP is a key player in the NRLLDB service, and no matter what a carrier's computing setup might be, HP has the team to connect the technologies, enabling data access in real time. We look forward to working with HP to make IntelliBase NRLLDB the solution of choice for resolving telecom billing and customer care issues." For more information about IntelliBase NRLLDB, visit http:// www.nrlldb.com or direct sales inquiries to nrlldbsales@intrado.com. About Intrado Founded in 1979, Intrado Inc. (NasdaqNM: TRDO) is pioneering the technology of Informed Response(TM) by providing telecommunications companies and public safety organizations with accurate, efficiently delivered, mission-critical information -- enabling them to respond effectively, anywhere and anytime, regardless of location, device or protocol. Intrado's unparalleled industry knowledge in data management, network transactions, call handling and notification technology reduces the effort, cost, time and complexity associated with providing reliable communications information for 9-1-1 safety and commercial applications. Intrado recently received International Organization of Standardization International Organization of Standardization, n.pr a nongove-rnmental federation of worldwide bodies that publishes international agreements covering a broad range of services and technologies to promote the use of common standards across the world. (ISO (1) See ISO speed. (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. ) 9001-2000 certification. For more information, visit http://www.intrado.com or call 415/856-5129. |
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