DAOU Systems Puts e-assist.net "On-line" to Implement Internet-based Customer Relationship Management Services.SAN DIEGO--(BW HealthWire)--Oct. 5, 1999-- DAOU Systems Inc. (Nasdaq:DAOU), as part of its emerging eCommerce strategy, completed implementation of the communications infrastructure necessary to bring on-line e-assist.net Inc., a San Diego-based full-service provider of Internet-based customer relationship management services. The contract included establishing the platform necessary for e-assist.net to implement its services at its facilities in San Diego San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay. and Silicon Valley. DAOU, an end-to-end information technology service provider to the healthcare market, has been refining its approach to the rapidly developing eCommerce market. Today, DAOU provides Web site hosting, application hosting and remote network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms. securely via the Internet to a small base of early adopters in healthcare. The health care industry is seeking ways to apply eCommerce strategies and technologies within their organizations to improve patient care and make patient information more available to care providers throughout the continuum of care. This demand has lead DAOU to dedicate ded·i·cate tr.v. ded·i·cat·ed, ded·i·cat·ing, ded·i·cates 1. To set apart for a deity or for religious purposes; consecrate. 2. more resources to eCommerce initiatives. "This project firmly establishes DAOU's capability to rapidly implement eCommerce solutions in a highly competitive market," said Eric Ringwall, Chief Technical Officer of DAOU. "From contract signature with e-assist.net to operational readiness The capability of a unit/formation, ship, weapon system, or equipment to perform the missions or functions for which it is organized or designed. May be used in a general sense or to express a level or degree of readiness. Also called OR. See also combat readiness. , only four days elapsed e·lapse intr.v. e·lapsed, e·laps·ing, e·laps·es To slip by; pass: Weeks elapsed before we could start renovating. n. . Opportunities like this allow us to refine our methodologies as we prepare DAOU Systems to be the premiere provider of eServices to the healthcare market." David Borts, Chief Technical Officer of e-assist.net, said, "DAOU Systems worked with our technical team to develop a customized solution for our needs. This was a fast-paced project from the very beginning and DAOU delivered on-time and on-budget. In selecting a service provider, flexibility, capability, price and speed were all important factors and DAOU demonstrated all of these traits throughout the proposal and delivery processes." About DAOU Systems DAOU Systems Inc. is a provider of integrated Information Technology (company) Integrated Information Technology - (IIT) A Santa Clara based company producing a programmable, single chip H.261 and MPEG system. The chip contains a RISC processor, originally based on the MIPS architecture but now called RISCit, and a "Pixel Processor". (IT) solutions and services to the U.S. healthcare U.S. Healthcare is a now-defunct healthcare company. The logo had an apple. The merger with Aetna In 1996, the company merged with Aetna, calling it Aetna U.S. Healthcare. The U.S. Healthcare apple logo was next to the Aetna name, and U.S. Healthcare under it. U.S. industry. DAOU's capabilities range from up-front strategic consulting to IT system design, implementation and long-term tactical support. DAOU's IT offerings include data, voice and video networking, applications consulting and implementation, as well as operational and Internet solutions. DAOU has nearly 800 employees, and has provided services to more than 1,300 healthcare organizations, including many of the nation's top 100 integrated delivery systems integrated delivery system Integrated provider Medical practice A coordinated health care system formed by physician groups and hospitals which ↑ efficiency and ↓ redundancy in providing health care; IDSs coordinate delivery of a broad range of health . DAOU's clients include organizations such as the Cleveland Clinic Cleveland Clinic (formally known as the Cleveland Clinic Foundation) is a multispecialty academic medical center located in Cleveland, Ohio, USA. Cleveland Clinic was established in 1921 by four physicians for the purpose of providing patient care, research, and medical , Catholic Healthcare West Catholic Healthcare West (CHW) is a California not-for-profit public benefit corporation that operates hospitals in California, Arizona, and Nevada[1]. As such, it is exempt from federal and state income taxes. , University of Chicago and Saint Barnabas Health Care. More information about DAOU Systems can be found at www.daou.com on the World Wide Web. About e-assist.net Inc. Located in San Diego and Silicon Valley, e-assist.net's mission is to create Internet category leadership for its customers by providing best-in-class customer relationship management solutions in a hosted, co-sourced, or outsourced model. The company builds, manages and aggregates 360-degree relationship management applications that maximize e-business, including electronic direct marketing, retention and stimulation, pre- and post-sale e-commerce, and customer service and satisfaction through world class support that ultimately creates leading Internet brands and maximizes the value of the customer. By blending domain expertise, leading application developers and leading edge technologies, including eCRM, e-mail, electronic direct marketing, chat and VoIP, e-assist.net will provide the bridge allowing e-commerce to reach its potential by building the bond between e-businesses and their customers, anytime, anywhere, and through multi-channel collaborative mediums. e-assist.net's management team has a combined 75 years of domain experience. Founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Dan Plashkes is one of the pioneers of customer relationship management outsourced solutions having built one of the industry's largest leading companies. By aggregating a series of multi-channel Internet processes, e-assist.net neutralizes the selection of technology and mitigates the associated risks of time-to-market, reliability, speed of obsolescence ob·so·les·cent adj. 1. Being in the process of passing out of use or usefulness; becoming obsolete. 2. Biology Gradually disappearing; imperfectly or only slightly developed. , and implementation. e-assist.net guarantees scalability and reliability or "up time", and combines this with unique Internet domain expertise and economic focus. For more information, visit the Company's website at www.e-assist.net or e-mail the Company at info@e-assist.net. Except for the historical information contained herein, the matters discussed in this press release are forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. that involve numerous risks and uncertainties. DAOU Systems' actual results could differ materially from those projected in such forward-looking statements and will depend upon a number of factors, including those discussed in the company's filings with the Securities Exchange Commission and other press releases of the company. |
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