DACG and Unilever Successfully Complete the Latest Phase of SAP Program.Business Editors/High-Tech Writers HOUSTON--(BUSINESS WIRE)--June 19, 2003 DA Consulting Group Inc. (OTCBB OTCBB See OTC Bulletin Board (OTCBB). :DACG DACG Departure Airfield Control Group DACG Documentation Associates Consulting Group, Inc (Houston, TX) ), a global consultancy specializing in corporate knowledge services, announced that it has successfully completed phase 2A of a three-year European SAP upgrade and training program for consumer goods consumer goods Any tangible commodity purchased by households to satisfy their wants and needs. Consumer goods may be durable or nondurable. Durable goods (e.g., autos, furniture, and appliances) have a significant life span, often defined as three years or more, and giant Unilever. During the first part of the European roll out, employees in the Home and Personal Care Europe (HPCE HPCE High-Performance Capillary Electrophoresis HPCE Hot-Plasma Composition Experiment HPCE High Power Control Electronics ) divisions in Germany, the UK, Holland and Italy received SAP 4.6 training, including localization Customizing software and documentation for a particular country. It includes the translation of menus and messages into the native spoken language as well as changes in the user interface to accommodate different alphabets and culture. See internationalization and l10n. of training material and preparation of the training system. DACG developed 70 SAP modules which are localized Translated into the spoken language of the country. See localization. and updated during each roll out, delivered Train the Trainer courses for in-house users and created a comprehensive set of help cards to support users as they start using the new system. Users at Unilever can also easily access intranet-based training reference documentation via DACG's Learning Centre(TM) -- a central repository for all training and support documentation, which includes business process flows and transactional help. The content can be accessed through the Unilever Intranet or directly from the SAP application, providing task-level, context-sensitive support instantly. Post go-live support in the form of floor walking -- a key element in ensuring a comprehensive result -- was completed throughout the Dutch factory and offices. Trainers were dedicated to work on a shift basis over weekends and weekdays, assisting users in Holland and addressing any system queries or issues, ensuring that end users felt fully supported in managing the new system. DACG is currently working on the ESAP ESAP Escola Superior ArtÃstica do Porto (Portugese: Artistic School of the Port) ESAP Economic Structural Adjustment Program ESAP Electronic Single Assessment Process (UK health) project in France and Spain. Sweden, Switzerland and Belgium will follow. About DA Consulting Group (DACG) DA Consulting Group specializes in solutions that support and empower employees who face complex enterprise transformations. These solutions, which address a broad spectrum of needs, comprise a blended combination of change communication, business process mapping Business Process Mapping refers to activities involved in defining exactly what a business entity does, who is responsible, to what standard a process should be completed and how the success of a business process can be determined. , documentation and learning content development, end-user training or performance support geared to the specific staff and more general business need. For more than 18 years DACG has worked with some of the most progressive and dynamic businesses in the world helping their people overcome the challenges of change in the most engaging and effective manner. DACG's solutions place the employee at the center of the project to ensure that all aspects of the solution delivered are geared towards meeting that individual's needs thereby serving the strategic ambitions of the business. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion