Cyntergy to Provide Technical Roll-out Services to Advance America Cash Advance Centers; Services Include Training, Documentation and Help Desk Support.Business Editors/Hi-Tech Writers ROCKVILLE, Md.--(BUSINESS WIRE)--April 26, 2000 Cyntergy today announced that it has signed an agreement with Advance America, Cash Advance Centers (Advance America), to provide technical roll-out services to its stores throughout the U.S. Advance America is the nation's leading provider of cash advance services, doing business in 23 states. Cyntergy provides technology services to the retail, retail banking, foodservice and hospitality industries including implementation and training, technical help desk, software documentation and project management. Cyntergy is providing technical support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services for Advance America's roll-out of a new point-of-sale (POS (1) See point of sale and packet over SONET. (2) "Parent over shoulder." See digispeak. POS - point of sale ) system in 1300+ locations throughout the U.S. Technology services that Cyntergy will provide include the development of system documentation and training materials and classroom training. The roll-out will be brisk Brisk as a proper name may refer to:
After each store goes live, Cyntergy will provide technical help desk services for 90 days. "We chose Cyntergy for this project because they offered the best package of training and support services, proven experience with rapid roll-outs, and excellent project management capabilities," said Bruce Nolan, CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. , Advance America. Help desk services Cyntergy will provide include Level 1 and Level 2 Operational Support and Service from its state-of-the-art call center located in Rockville, Maryland Rockville is the county seat of Montgomery County, Maryland, United States. According to the 2006 census update, the city had a total population of 59,114, making it the second largest city in Maryland. . Accessible through an 800 number, the help desk provides comprehensive software, hardware and operational support with guaranteed response time. "Cyntergy has supported many large national technology roll-outs and has the expertise, manpower and proven effectiveness to keep the project on track and running smoothly," said Mitch The name Mitch can mean:
n. 1. One that rambles: tourists and Sunday ramblers on the village streets; a conversational rambler. 2. A type of climbing rose having numerous red, pink, or white flowers. , President, Cyntergy. He added, "We have a very experienced team to put up against a rapid and demanding roll-out schedule. The operational expertise of our staff is second to none." Cyntergy, an affiliate of CynterCorp, provides technology services to the retail, hospitality, and foodservice industries including systems integration, installation, hardware staging, technology roll-out services, global consulting, computer-based and classroom training, documentation and call center services. CynterCorp is headquartered in Rockville, MD, with international regional headquarters in London and Sydney. For media inquiries, contact Gail McGrew, Marketing Communications Marketing communications (or marcom) are messages and related media used to communicate with a market. Those who practice advertising, branding, direct marketing, graphic design, marketing, packaging, promotion, publicity, sponsorship, public relations, sales, sales Manager, at 301-795-3895 or gmcgrew@cyntercorp.com or visit our web site at www.cyntercorp.com. |
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