Cygent and Everypath Answer Service Providers' Needs for a Mobile and Completely Integrated Service Management Platform.Business/High-Tech Editors SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden & SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--March 13, 2001 Cygent, Inc., the first company to offer a comprehensive eBusiness Support System (eBSS) solution for the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. , and Everypath, Inc., the leading mobile software platform and services provider, give communications service providers a comprehensive solution for mobile access to customer account and service information. Cygent-powered eBusiness solutions help communications service providers offer customers a one-stop shop One-Stop Shop A company or a location that offers a multitude of services to a client or a customer. The idea is to provide convenient and efficient service and also to create the opportunity for the company to sell more products to clients and customers. for transport, data, content, and applications. They also allow providers to establish a single system for all customer interactions, whether through a self-care site, from a web-enabled mobile device, or over the phone with a customer service rep. When integrated with the Everypath Mobile Application Platform, companies can render comprehensive account and service information to customers, partners, and internal sales and service agents--in an appropriate presentation for any mobile device. Demonstrations of the integrated solution can be seen at both the Everypath booth (No. 7943) and the Cygent booth (No. 8373) at CTIA (1) See CompTIA. (2) (Cellular Telecommunications & Internet Association, Washington, DC, www.ctia.org, www.wow-com.com) A membership organization founded in 1984 that is involved with regulatory and public affairs issues in the wireless industry. WIRELESS 2001 in Las Vegas, from March 20-22, 2001. Additional information about this solution can be found in the Wireless World Tour at www.cygent.com/wwt or on either website at www.everypath.com or www.cygent.com. |
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