Cygent and DMR Consulting Announce Strategic Alliance; Companies combine expertise to give communications service providers comprehensive eBusiness solution.Business/Technology Editors SAN FRANCISCO--(BUSINESS WIRE)--May 16, 2000 Cygent, Inc., the leading provider of eBusiness Support System (eBSS) solutions for the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. , today announced an alliance with DMR (Digital Media Receiver) See digital media hub. Consulting, a leading provider of high-impact, integrated e-systems for the telecommunications industry. DMR Consulting is implementing Cygent's eBSS software for three leading next-generation communications service providers. Cygent and DMR Consulting recently completed the first implementation phase at NETtel Communications, a Washington D.C.-based integrated communications provider. "Cygent and DMR are key partners in developing our eBusiness solutions. We are extremely pleased with the work they have provided us in supporting our products," said Paul Roberts For the painter and singer of Sniff 'n' the Tears, see . For the dance musician with K-Klass, see . For the linguist, see . For the economist, see . Paul Roberts , Senior Vice President for Information Technology at NETtel. DMR Consulting will integrate Cygent with legacy and third-party operations support systems Operations Support Systems (also called Operational Support Systems or OSS) are computer systems used by telecommunications service providers. The term OSS most frequently describes "network systems" dealing with the telecom network itself, supporting processes such to create an end-to-end solution (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved. Compare: turn-key solution. for each of the service providers. This will reduce operations costs and increase revenue by automating ordering and provisioning processes. "Our alliance with DMR Consulting allows communications service providers to quickly move their business online, by extending our eBSS offering to include complete implementation and integration consulting," said Ari Klionsky, vice president of business development at Cygent. "We are very pleased to partner with DMR." "Cygent's eBSS solution is ideal for many of our clients because it can be integrated easily to existing OSSs. Service providers have been slow to adopt the Internet as a way of doing business because of the complexity of their back-office architectures," said Keith Morris, Vice President, DMR Consulting. "Cygent provides our clients with a solution to their web-to-application stovepipe dilemmas." About eBSS eBusiness Support Systems (eBSS) allow communications service providers to extend the power of Internet self-care to their customers, enabling targeted one-to-one marketing, online shopping and ordering, electronic bill presentment and payment See EBPP. , and customer self-care. eBSS solutions meet the unique challenges posed by the communications industry, including ordering complex services like DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary and VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. , pricing bundled offerings, building customer hierarchies, and interfacing to Operations Support Systems (OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. ). About Cygent Cygent, Inc. is an Internet software company providing the first comprehensive eBusiness Support System (eBSS) for the communications industry. Cygent solutions connect communications service providers with their customers through a branded Internet portal, empowering customers to manage their communications portfolios online. With eBSS solutions from Cygent, communications service providers can join the ranks of industries that are establishing enduring customer relationships through a personalized Internet experience. Cygent enables end-to-end solutions through alliances with communications and eBusiness leaders such as BEA Systems, DMR Consulting, Portal Software, Sun Microsystems, and Vitria Technology. Cygent is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. with headquarters in San Francisco, CA. For more information, please visit the Cygent website at http://www.cygent.com. About DMR Consulting DMR Consulting is a leading global provider of e-consulting services and business solutions to companies from the Fortune 1000 to Internet start-ups. DMR consultants design, build and operate high-impact e-solutions that measurably enhance business performance. A strategic member of the Fujitsu family of companies, DMR employs 9,000 highly trained professionals in 65 offices worldwide. |
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