Cybrant and salesforce.com Announce Strategic Alliance.Business Editors/High-Tech Writers MOUNTAIN VIEW, Calif. & SAN FRANCISCO--(BUSINESS WIRE)--March 18, 2002 Next Generation CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Leaders Partner to Provide End-to-End Sales Force Automation and Complex Selling Automation Offering Cybrant Corp., the leading provider of Complex Selling Automation (CSA (1) (Canadian Standards Association, Toronto, Ontario, www.csa.ca) A standards-defining organization founded in 1919. It is involved in many industries, including electronics, communications and information technology. ) applications, today announced a strategic alliance with salesforce.com, the market leader in online Customer Relationship Management (CRM). This alliance enables salesforce.com customers to extend their online CRM solution with best-of-breed quoting, pricing, configuration, and guided selling Guided Selling is a concept that enhances the sales process of customer specific products and services. Guided Selling enables organizations in an automated fashion to analyze customer needs, determine the proper features, products and services and to translate the result into a that can be rapidly deployed across all sales channels. Through salesforce.com's Web Services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. interface, Cybrant web-based applications are tightly integrated with the sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. application to create a seamless experience for users. "Salesforce.com and Cybrant share a common mission to deliver rapidly deployable Web-based selling systems that provide immediate business value and ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). ," said Marc Benioff Marc Benioff (b. 1964) is Chairman & CEO of Salesforce.com, a leading CRM company he founded in March 1999. Born Marc Russell Benioff on September 25, 1964 in San Francisco, California USA. , CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of salesforce.com. "Now, through this partnership, our large Enterprise Edition customers can achieve a substantial increase in sales effectiveness and a dramatic reduction in cost of sales without incurring exorbitant software and hardware expenses." "Cybrant provides tremendous value to salesforce.com customers looking to automate their quoting, pricing, and configuration processes," said Eric Larsen, CEO of Cybrant. "Cybrant is a natural extension to salesforce.com and our joint offering creates a powerful enterprise class CRM system." By integrating with Cybrant, salesforce.com customers can easily generate quotes, manage pricing, configure products and apply guided selling functionality to their salesforce.com systems. Cybrant customers gain the benefit from salesforce.com's full suite of online SFA See sales force automation. SFA - Sales Force Automation , customer service, marketing automation, reporting and analytics functionality. About salesforce.com Salesforce.com builds and delivers enterprise applications as scalable online services. The salesforce.com product suite -- Professional Edition, Enterprise Edition, and Offline Edition -- gives companies a complete 360-degree view of the customer. The company's award-winning CRM solutions provide integrated online sales force automation, customer service and support management, and marketing automation applications to help companies meet the complex challenges of global customer communication. Salesforce.com has received considerable recognition in the industry, including a Five-Star rating from PC Magazine, the Deploy Award from InfoWorld, Top 10 CRM Implementation from Aberdeen Group, and InfoWorld's 2001 CRM Technology of the Year. Founded in 1999, salesforce.com is headquartered in San Francisco, with offices in Europe and Asia. Salesforce.com currently has more than 3,800 customers including Adobe Systems, Amdahl IT Services, Autodesk, Dow Jones Newswires Dow Jones Newswires is the real-time financial news organization owned by Dow Jones. Founded in 1882, its primary competitors are Bloomberg L.P. and Reuters. The company reports more than 420,000 subscribers -- including brokers, traders, analysts and fund managers -- as of July , Eagle Global Logistics, Fujitsu Computer Products of American, Le Meridien, Paymentech, PMI See Private Mortgage Insurance. Mortgage Insurance, Putnam Lovell Securities, Siemens PT&D, Sigma-Tau Pharmaceuticals, Thomas Cook Global Services, Textron Fastening Systems, USA Today and Wachovia. About Cybrant Corp. Cybrant provides a new class of business applications that simplify the sale of complex products, services and solutions across all sales channels. The Cybrant suite of Complex Selling Automation (CSA) applications and breakthrough technology platform seamlessly integrates with leading front and back office systems allowing customers to maximize the value of their application investments. The Cybrant CSA offering automates all areas of complex selling including solution design, selection, comparison, configuration, pricing and quoting. Cybrant delivers immediate and powerful ROI to customers with unparalleled expertise and service. For more information about Cybrant, visit www.cybrant.com or call 650/864-1100. |
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